Faculty of Commerce, Law and Management (ETDs)

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    Factors influencing the approach to risk assessment in Scientific and Legal metrology in South Africa
    (University of the Witwatersrand, Johannesburg, 2024) Madiba, Tshifhiwa Elmon; Kriek, Drikus
    This study addresses the complex landscape of risk assessment in the field of scientific and legal metrology in the context of South Africa. The main objectives of the study were to identify key factors influencing the approach to risk assessment, evaluate the effectiveness of existing practices and propose recommendations to improve the accuracy and reliability of measurements. The research revealed a complex interplay of variables that influence risk assessment practices. Attitudes towards privacy and security risks were found to be of central importance. A positive correlation suggests that organizations and individuals with positive attitudes are more likely to undertake effective risk assessment. In particular, clear direction and support from senior management and regulators were identified as statistically significant factors, highlighting the importance of organizational structures and leadership in promoting effective risk assessment. Using a robust statistical framework, the study evaluated the effectiveness of existing risk assessment practices. Perceived behavioral control played a central role, with a higher score correlating positively with effective risk assessment. The results also highlight the impact of social pressure: companies that feel pressured to prioritize aspects other than privacy and security risks are less likely to conduct effective risk assessments. In response to the challenges and opportunities identified, the study proposes recommendations aimed at improving the accuracy and reliability of measurements in the field of scientific and legal metrology. The focus is on promoting a positive attitude towards risk, providing clear guidance and support, and dealing with perceived behavioral control and social pressure. To further advance the field, future research efforts should explore new technologies, evolving regulatory landscapes, and the dynamic socio-cultural factors that influence risk assessment in metrology. Exploring the intersection of digital progress and risk management could uncover new insights for proactive practices. This research sets the stage for a nuanced understanding of risk assessment in scientific and legal metrology and paves the way for informed policy and practice in an ever-evolving landscape.
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    Digitalisation of risk management in the South African banking industry: a case study of a major South African bank
    (2020) Gresse, Lambert Francois
    The research studies the impact that digitalisation has on banking in South Africa, how it impacts the inherent risk in the system and accordingly, how banks respond to those risks that digitalisation presents using digitalised risk response strategies. The fourth industrial revolution has meant that the way in which banks are differentiating themselves from their competitors and what customers are demanding from them are rapidly changing. This is distinct from previous industrial revolutions as it is characterised by velocity, scope and systems impact. Companies are being exposed to disruptive technologies and with it comes increased complexity and risk. Therefore, there is an apparent link between digitalisation and risk management. The research aims to understand the impact of digitalisation on risk management and accordingly how banks should respond to mitigate those risks. The research adopted a mixed method, case study approach. The research was conducted using online questionnaires and face-to-face interviews, with structured and semi-structured questions. The data collected from the questionnaires and feedback from participants in the interviews were then combined to draw a conclusion based on the findings. Key findings and insights were that banks should revisit the methods and models used to perform risk management, as velocity plays an increasing role in the types of risk that disruptive technologies introduce. Furthermore, the role that staff members, their skills and the tools that they have access to, to respond to risks, needs to improve.