Faculty of Commerce, Law and Management (ETDs)

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    The Strategy Implementation Challenges at a South African Air Navigation Services Provider
    (University of the Witwatersrand, Johannesburg, 2024) Nkabinde, Sibusiso Welcome; Matshabaphala, Manamela
    This research delves into the intricate dynamics of strategy implementation challenges faced by the South African Air Navigation Services Provider (ANSP) within the broader context of the aviation industry. Employing a systematic analysis, the study identifies key challenges, encompassing organizational culture, change management, human capital management (HCM), stakeholder engagement, and architectural issues. The findings highlight the intricate interplay between organizational architecture and culture, organizational effectiveness, human capital harmony, and cultural challenges within the ANSP. The study proposes targeted recommendations to address these challenges, emphasizing an integrated approach intertwining organizational architecture and culture. Recommendations span dimensions such as alignment with global and departmental strategies, refinement of organizational architecture, and mitigation of political interference. The research delves into challenges related to organizational effectiveness, advocating for improvements in stakeholder engagement, strategic management processes, and a cultural shift to overcome bureaucratic challenges. Emphasizing the importance of HCM, the study recommends measures for stability in management, talent development, and knowledge management. Addressing employee development and cultural fit in recruitment, the study advocates for the establishment of plans and deliberate initiatives aligning talent practices with organizational culture. In conclusion, this study offers a comprehensive examination of strategy implementation challenges at the South African ANSP, providing nuanced recommendations with broader applicability beyond organizational boundaries. The insights derived aim to contribute to the enhancement of strategy implementation processes, benefiting not only the South African ANSP but also regional and global stakeholders in the aviation industry.
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    Open innovation culture and product development in a South African telecommunications operator
    (University of the Witwatersrand, Johannesburg, 2023) Shonhiwa, Prince
    To increase the rate of innovation during product development, telecommunications organizations are increasingly adopting open innovation strategies. Open innovation is viewed as an important business and national strategy in developing nations like South Africa to overcoming structural barriers and resource limitations. A supportive organizational culture that encourages the bi-directional flow of knowledge inside and outside the organization is necessary for open innovation to endure. The aim of the study is to understand how South African telecommunications companies can develop organizational cultures that support open innovation during the development of their products. Research findings indicate that South African telecommunications providers understand the cultural attributes that are crucial for open innovation, and there is evidence of their existence to some degree. However, supportive organizational structures and capabilities must be developed to enable open innovation to mature