Faculty of Commerce, Law and Management (ETDs)

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Subject: search.filters.subject.Operational performance

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    Integrated electronic human resource management systems for front- line employees and mine safety performance
    (University of the Witwatersrand, Johannesburg, 2021) Nyelisani Clement , Mufamadi
    The South African mining industry heavily relies on manual labour, resulting insignificant risks to lives and production. Competency gaps, human behaviour, andviolations are major contributors to frequent accidents. Despite the implementation ofhuman resource management (HRM) systems, safety and productivity challengespersist, with base metals productivity declining annually by 0.3% from 2013 to 2017.Investing in competencies can enhance overall firm performance, as individualimprovements lead to better team and organizational performance.This study examined the impact of integrated electronic HRM (e-HRM) systems onsafety performance in mining. It explored the relationship between e-HRM practices,employee roles, and mine safety. The research utilized SPSS and PLS-SEM tools tovalidate and analyze data, testing eight hypotheses within a theoretical framework thatincluded performance management, HRM systems, and technological development.The findings showed that ability, opportunity, and motivation significantly and positivelyinfluence e-HRM practices, which in turn enhance employee roles, mine safetyperformance, and sustainable e-HRM systems.Sustainable e-HRM systems were identified as mediators that enhance e-HRMpractices and mine safety performance. However, the study could not substantiate theeffects of employee level, firm age, and industry experience on safety performance.Limitations included the cross-sectional study design and the omission of factors likeleadership and organizational culture. Despite these limitations, the study concludedthat sustainable e-HRM systems improve business success by integratingsustainability plans, ethical data management, and effective technology use, fosteringemployee autonomy and safety.The study suggests further longitudinal and qualitative research to evaluate the long-term sustainability of e-HRM improvements and their impact on safety performance.Comparative studies could also explore different system types and cultural variations,while investigating e-HRM's role in crisis management to reveal strategies fororganizational resilience
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    Digital transformation’s role in improving the organisational performance of an Information Technology (IT) company
    (2022) Stofile, Anati
    The potential of digital transformation to improve operational efficiencies and stimulate growth has become a critical path for organisations towards improving their competitive advantage. However, digital transformation requires a significant investment before any real financial benefits can be realised. Due to its focus on optimising business operations, an organisation’s operating model must be realigned to enable efficiency improvements of its core business activities through investments in digital technologies. The benefits of digital transformation are extensively covered in business and academic research, but few mention digital transformation costs. Hence, this study evaluates the positive impact that digital transformation has on an organisation's operational performance and financial performance. In addition to improved operational performance, digital transformation has the potential to bring about higher profitability in the long run by lowering operating costs. However, rising operational and integration costs reduce profits in the short to medium term, taking time before positive net benefits are generated. This study contributes to the literature relating to the impact that digital transformation has on the performance of an organisation by exploring the influence of digital maturity factors on operational and financial performance. Furthermore, the analysis reveals that digital transformation has a much more immediate impact on operational performance (operating margin growth) than on financial performance (gross margin growth).