Faculty of Commerce, Law and Management (ETDs)

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    Improved infrastructure delivery through effective implementation of IDMS and SCM systems and processes in the Department of Public Works, North West Province
    (University of the Witwatersrand, Johannesburg, 2024) Diko, Sifiso Isaac; Anning, Thomas Dorson
    The Infrastructure Delivery Management System and Supply Chain Management are concepts of strategic importance in service delivery and socioeconomic transformation in the public sector as they guide processes of procurement, planning and implementation of projects in communities. The aim of the study was to improve infrastructure delivery through effective implementation of the Infrastructure Delivery Management System and Supply Chain Management system and processes in the Department of Public Works, North West province. The aim further was to assess the procedures, benefits, challenges and critical success factors of effective implementation of the Infrastructure Delivery Management System and Supply Chain Management system and processes in the Public Works Department. A semi-structured questionnaire was used to collect data on 10 purposive random samples. In order to understand the effects of supply chain management and the Infrastructure Delivery Management System in the public sector, the study used a case study design within an explanatory paradigm. The findings of the study were that, application of IDMS reporting gates, approval gates, framework agreement gates by professional and committees in the Department of Public Works to control Infrastructure Delivery Management System and procedures established minimum requirements, and tracking and monitoring. The development of skills, knowledge, technology, and systems, stakeholder involvement, centralization of high-value transactions, compliance, transparency, and governance are essential for the successful adoption of the Infrastructure Delivery Management System. Infrastructure Delivery Management System innovations, technology, processes, rationalization, and efficient training are among the recommendations
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    Operational challenges and financial sustainability of delivering dialysis services in South Africa
    (University of the Witwatersrand, Johannesburg, 2023) Avanasigan, Thareshni; Appiah, Erasmus
    The provision of dialysis services in South Africa presents a multifaceted landscape which is characterised by both operational challenges and financial sustainability concerns. This study explores the intricate dynamics and impediments faced within the healthcare system and focuses on the delivery of dialysis services. The reviewed literature examined the operational complexities which encompass limited access to resources, inadequate infrastructure, shortage of skilled personnel, and geographic disparities that impede the delivery of services. Moreover, the financial sustainability of dialysis services is a critical issue, and is compounded by the high costs for equipment, consumables, and maintenance, coupled with limited funding and reimbursement mechanisms. This study aims to shed light on the complexity surrounding the provision of dialysis services in South Africa. The challenges are synthesised and methods to enhance operational efficiency and acquire financial sustainability within the healthcare system is recommended
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    Challenges of hybrid working in the Sub-Saharan mining industry
    (University of the Witwatersrand, Johannesburg, 2023) Dube, Miriam
    The Covid-19 pandemic accelerated the shift to hybrid working models. Several industries especially in information technology had started implementing the different working models and post Covid-19 more and more industries started adopting the hybrid working models. Mining companies resorted back to the traditional on site in office working however this won’t be long as research indicates that more employees are opting for flexibility that comes with hybrid work models. The future of work theme is receiving a lot of attention because of how technologies through the fourth industrial revolution (4IR) will change how we work. To facilitate a smooth transition to hybrid working models mining companies in Sub Sahara Africa (SSA) must address challenges that impede hybrid working models. During Covid when employees worked remotely mining companies experienced challenges which include poor infrastructure that did not support working from home, employees failing to use the available technology and some social impacts related to work life balance. Existing research also indicates the challenges of hybrid working models; however, it only covers certain industries and continents. The challenges ultimately affected the productivity of the employees, and the mining companies were forced to revert to the traditional working model. As far as we know, no previous research has investigated the challenges for mining companies in SSA. The study seeks to determine the challenges of hybrid working models in the mining industry how the mining companies can navigate through these challenges as they prepare for the future of work. The study has significant benefits to the mining organisation and its managers as it will assist them in identifying challenges of hybrid working and formulating means of embracing this the future of work. The self-determination theory (SDT) and resource-based view theory (RBV) frameworks were used to link existing knowledge to this research. Qualitative research was used to collect, process, and analyse the data for this research. Through in-depth interviews of participants in Ghana, South Africa Tanzania and Guinea, the researcher formulated themes that enabled the analysis of the findings. The research revealed the challenges of hybrid working models in SSA mining industry and how management could navigate these. There is opportunity for further research, and all this is outlined in this research.
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    The market readiness for electrical vehicles in South Africa
    (University of the Witwatersrand, Johannesburg, 2023) Msomi, Siyabonga; Saruchera, Fanny
    There is an increasing demand for electrical vehicles globally, and markets are embracing the shift to electric vehicles. This has been pushed by several global issues, including the environmental issues that the fossil fuel market is harming the environment with CO2 emission, and there is the belief that the world is running out of oil reserves for the fossil fuel market. The study was guided by the study’s objectives, Conceptual framework and literature on electrical vehicles and factors which underpins the market readiness for electrical vehicles, including infrastructure development, government involvement with the department of transport and original manufacturer equipment (OEMs) and public and private transport users in their knowledge about electrical vehicles and how they view this market in South Africa. The study’s conceptual framework was auto manufacturers, government, internal and external factors for electric vehicle market readiness in South Africa and extended the framework of the Unified Theory of Acceptance and Use of Technology model (UTAUT). Study adopted exploratory research as there was limited knowledge of electric vehicles in South Africa. The data was collected using online self-completion questionnaires, and questionnaires were formulated around the aim and objectives of the study of electrical vehicles for this study. The self-administered questionnaires for public and private vehicle users, OEMs, and Government employees within the transport and auto manufacturers department. It comprised 66.1% of respondents working in the private sector, including OEM and auto manufacturers, 14.5% working in the government department of transport, 15.3% of respondents were business /entrepreneurs, and 4% were unemployed/preferred not to say. The study found a need to educate consumers about electric vehicles and the benefits of transitioning from internal combustion engines to electric vehicles. The government must collaborate with auto manufacturers and OEMs to create a market readiness for electrical vehicles in the public and private sectors. A clear roadmap for electric vehicle infrastructure and investment in major cities. Cash incentives and rebates are needed to attract customers to purchase electric vehicles. The findings indicate that more work still needs to be done around electric vehicles in South Africa for market readiness, including the cost of ownership and infrastructure investments for public and private spaces to accommodate charging infrastructure.
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    The impact of ICT on rural communities in KwaZulu Natal
    (University of the Witwatersrand, Johannesburg, 2022) Ngcamu, Nkonzenhle; Mogotsi, Keratiloe
    The importance of Information Communication and Technologies (ICT) as a driver of community development is increasing in South Africa, especially for the rural communities that have been neglected from technological infrastructure deployment. It is an urgent need for developing countries like South Africa to invest in ICTs in the rural areas to eradicate digital divide and to enable these communities to partake in the digital world. The main objective of this research study is to investigate the factors that impact the deployment of ICT infrastructure in the less dense communities of KwaZulu Natal province in South Africa. There are a number of factors that has an effect on the spread of ICT which then limits the rate of adoption of these technologies. Using Rogers’s three attributes of diffusion of innovation theory, relative advantage, compatibility, and complexity, to explore the rate of ICT adoption in rural communities. Data was collected at three district municipalities, King Cetshwayo, eThekwini, and iLembe through a survey. A total of 396 people participated in this study and then a critical data analysis was computed. It is found that relative advantage and complexity have a negative effect on adoption and compatibility has a positive impact on adoption. Though Mndzebele (2013) found that relative advantage has no relationship with adoption but (Marak et al., 2019) found it to be negatively significant. Complexity is found to be significant but with an inverse relationship to adoption of ICT. Previous researchers have found a similar output in regard to technological innovations (Fong, 2009; Ibrahim & Monsurat, 2015; Mndzebele, 2013). Also, the highest level of education and employment status are significant predictors of ICT adoption. On the other hand, age range and gender are insignificant predictors. The outcome of this study will assist ICT service providers with a developed framework they can use to successfully deploy infrastructure in these communities