Faculty of Commerce, Law and Management (ETDs)
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Item Exploring the experiences of organisational justice in government department in South Africa(University of the Witwatersrand, Johannesburg, 2024) Maluleke, Floyd Dimatso; Hobden, ChristineThe study explored organisational justice experiences in the Department of Trade, Industry and Competition (the dtic) by determining how employees access organisational justice, what motivates employees to take justice-related actions, and employees' overall perception of organisational justice. Semi-structured interviews comprising 15 participants were conducted, while thematic analysis was used to analyse and present the interview data. The study found that organisational justice is accessed through the employee's immediate line manager, the employment relations unit, and organised labour. The study revealed that employees preferred their immediate managers and organised labour due to their support, trust, and interaction quality. Motivation to pursue organisational justice revealed knowledge as a primary motivator for taking justice-related actions, including personality traits requiring access to information. The perception of employees' experiences revealed the presence of bias in procedures, interactions, information, and outcomes and inefficiencies in how the department communicates processes and outcomes, influencing how employees feel about fairness in the department. The perception of employees' overall justice judgment in the department revealed perceived inequality, influenced by a lack of explanations and the inability of the department to consider employee's needs. The findings revealed that fairness is required in all components of organisational justice, with custodians playing a pivotal role in shaping how employees experience and perceive the management of organisational justice in the public sector. Fundamentally, the study revealed that employees can distinguish between what component and justice rules within each component are violated, supporting the need for fairness in each component. The study concluded by providing recommendations and avenues for future research, with the hope that the study's findings can be helpful in internal governance policies and the management of organisational justice.Item Exploring the experiences of organisational justice in government department in South Africa(University of the Witwatersrand, Johannesburg, 2024) Maluleke, Floyd Dimatso; Hobden, ChristineThe study explored organisational justice experiences in the Department of Trade, Industry and Competition (the dtic) by determining how employees access organisational justice, what motivates employees to take justice-related actions, and employees' overall perception of organisational justice. Semi-structured interviews comprising 15 participants were conducted, while thematic analysis was used to analyse and present the interview data. The study found that organisational justice is accessed through the employee's immediate line manager, the employment relations unit, and organised labour. The study revealed that employees preferred their immediate managers and organised labour due to their support, trust, and interaction quality. Motivation to pursue organisational justice revealed knowledge as a primary motivator for taking justice-related actions, including personality traits requiring access to information. The perception of employees' experiences revealed the presence of bias in procedures, interactions, information, and outcomes and inefficiencies in how the department communicates processes and outcomes, influencing how employees feel about fairness in the department. The perception of employees' overall justice judgment in the department revealed perceived inequality, influenced by a lack of explanations and the inability of the department to consider employee's needs. The findings revealed that fairness is required in all components of organisational justice, with custodians playing a pivotal role in shaping how employees experience and perceive the management of organisational justice in the public sector. Fundamentally, the study revealed that employees can distinguish between what component and justice rules within each component are violated, supporting the need for fairness in each component. The study concluded by providing recommendations and avenues for future research, with the hope that the study's findings can be helpful in internal governance policies and the management of organisational justice.Item Perspectives of employees on the effectiveness of performance management at a selected chemical plant in the Free State province, South Africa(University of the Witwatersrand, Johannesburg, 2024) Gare, Tshepo; Gobind, JenikaPurpose – Concerns about the effectiveness of performance management have led researchers to explore several ways of measuring it. Despite extensive research, there is a gap in understanding how employees perceive performance management systems, particularly in the chemical industry in the Free State province, South Africa. This study aims to assess the effectiveness of performance management at a selected chemical plant from employees’ perspectives, focusing on critical factors such as accuracy, fairness, and management transparency. Design/method/approach – A qualitative research method was employed. Interviews were conducted with employees from various occupational backgrounds to gather in-depth insights into their views on the performance management process. Findings – The study found that employees perceived the performance management system as generally effective but highlighted areas needing improvement, particularly in terms of transparency and fairness. Employees valued accuracy in performance assessments but expressed concerns about potential biases and lack of clear communication from management. Research limitations/implications – This study is limited to a single chemical plant in the Free State province, which may not be representative of the entire chemical industry. However, the findings provide a foundation for future research in other chemical plants and similar industrial settings. Contribution – This study contributes to the existing literature by providing empirical evidence on employees’ perceptions of performance management in the chemical industry in South Africa. It highlights the importance of management transparency and fairness in enhancing the effectiveness of performance management systems.