Wits School of Governance (ETDs)
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Item Perceptions of performance appraisals amongst civilian employees of the Department of Defence(University of the Witwatersrand, Johannesburg, 2021) Gopane, Onkemetse Macphonia; Van Nieuwkerk, AnthoniThe purpose of this study was to explore civilian employees’ perceptions of the management of the performance appraisal process in the Department of Defence. To achieve this objective, a qualitative case study was undertaken whereby data were collected by using face-to-face semi-structured interviews. A sample of 15 purposely selected junior and middle management civilian participants from Defence Head Quarters was done whereby participants were interviewed and data collected analysed by using thematic analysis. The themes that emerged indicated how employees perceive and experience performance appraisal. The findings revealed that although employees understand what performance appraisal is, the management of the process remains a challenge. From the analysis, there is a lot of dissatisfaction among employees as they feel that performance appraisal is subjective, and the way performance bonuses are paid is based on favouritism and inconsistency which lead to grievances. The findings also indicated that some managers use performance appraisal to punish employees that they do not like regardless of their performance which often diminishes the morale of high performers. The absence of feedback, lack of training by Human Resource Development and lack of support and commitment by top management were also raised as challenges that impede proper management. It is therefore recommended that the Department of Defence should prioritise offering regular and detailed performance appraisal training and workshops to managers and employees so that they both have a common understanding of the objective of the process. Furthermore, the Department of Defence should benchmark with other state institutions and implement an automated performance appraisal system with the latest technology which might reduce human errors and biasednessItem Management of teaching and learning material in no-fee schools: The case of Ekangala Township in Tshwane Municipality(University of the Witwatersrand, Johannesburg, 2021) Maimela, Joyce Matome; Wotela, KambidimaThe gist of this quantitative study was to empirically establish how no-fee schools manage their teaching and learning material (TLM), employing the case of Ekangala Township in Tshwane municipality. To accomplish this, the study seeks to empirically determine the functionality of financial resources, human resources, and procurement processes of TLM in no-fee schools. A cross-sectional design was adopted. A combination of purposive and stratified random sampling techniques was used to draw HODs, Deputy Principals, Principals, SGBs, educators and administrative officers, yielding a total sample of 101 respondents. Data was collected using a questionnaire and inferential statistics were used to establish validity. The study was framed on the general systems theory, and the programme theory, used for converting research results to research findings. The preliminary findings revealed a linear relationship between effective management and budget processes of TLM, although not strong. However, there was no statistically significant linear relationship between management and procurement processes. The results concluded that there is ineffective management of TLM in no-fee schools in Ekangala Township. The researcher recommends that periodic audits be conducted when required, to ensure appropriate application and compliance with the policy. A further recommendation is the use of a Resource Management System (RMS), a web-based system designed to facilitate planning, online procurement, inventory updates and budget tracking of all TLM at schools at both district and provincial levels