3. Electronic Theses and Dissertations (ETDs) - All submissions
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Item Implementation of the performance management and development system in a Gauteng Provincial Department(2018) Makhooa, LirontsoThe South African government identified the need for improved individual and organisational performance to deliver quality services to the citizens of the country. In 2003, the government introduced the performance management and development system (PMDS) to improve individual and organisational performance and, ultimately, achieve quality service delivery (Penceliah, 2012). This paper proposes to explore employees’ perceptions of the implementation of the PMDS in the Gauteng Department of Agriculture and Rural Development (GDARD) and the role of HRD. This study applied a qualitative research strategy and case study research design to conduct the empirical part of the research. Research participants were recruited through purposive sampling. A semi-structured interview was used to collect data from employees who are on salary levels four to twelve and assessed through the PMDS. Primary data was analysed using direct thematic content analysis. The findings in this research suggest that employees at the GDARD perceive the PMDS to be a tool to improve individual and, ultimately, organisational performance. The employees are particularly motivated by the financial element attached to the rewarding of excellent performance. Their perceptions confirms the reinforcement theory, which proclaims that rewarding good performance encourages employees to repeat the same behaviour. Furthermore, the findings in this research suggest that the role of human resource development (HRD) in GDARD is to ensure that the PMDS is implemented correctly. This research concludes that implementation of the system in the Department needs to be improved, and a collective effort is required from human resource development (HRD) directorate and senior management of GDARD.Item Network governance in the Tshwane metropolitan municipality(2017) Mothetho, Corren DumisaThe objective of the study is to investigate problems and trends experienced in implementing Network Governance in the City of Tshwane. Local government/municipalities are at the forefront of service delivery. Voters assess government’s performance through the provision of basic services to residents. Government’s ability to deliver services is mainly dependent on the governance models that they adopt. Governments adopt different governance models in the quest to improve service delivery. One of the most widely adopted models of governance that is seen to be progressive in improving the provision of services is Network Governance. The study adopted a qualitative methodology approach because the objective was to understand the challenges experienced in implementing the network governance model in the City of Tshwane. In-depth interviews were conducted using a structured questionnaire as a main tool of data collection. The interviews were conducted with 22 respondents who comprised City officials, councillors, civil society and members of the community. The study established that there were shortcomings in the implementation of Network Governance in the City of Tshwane. The findings also indicate that Network Governance was not adopted as a service delivery implementation model in the City of Tshwane. The study reflects that the Regions are not well capacitated to enhance principles of Network Governance. The findings reveal various problems in stakeholder management and communication which impede the implementation of Network Governance. The following recommendations are made to improve the implementation of Network Governance: The City of Tshwane must institutionalise Network Governance through policies; and standard protocols and procedures for network governance must be formulated to guide the implementation of the Network Governance policy.Item Implementation of HIV/AIDS policy in the Gauteng Department of Roads and Transport(2016-08-10) Odame-Takyi, Kabane TryphinahHIV and AIDS impact severely on the capacity of the state, its skills base and the efficient use of public funds to render high quality services to the broad populace. Public sector institutions are under immense pressure to implement policies and programmes to mitigate the impact of HIV and AIDS in the workplace (Public Service Commission, 2006). In this context, the purpose of this research is to assess the implementation of HIV and AIDS policy in the Gauteng Department of Roads and Transport to determine if employees are benefiting from this policy. To accomplish this goal, the study employed qualitative interviews and observations to obtain the necessary data from DRT managers, programme officials and employees in June 2014. An examination of the data confirmed that efforts had been made to implement the HIV/AIDS policy in the DRT, although the scope and intensity of these initiatives varied across occupational levels. It was found that an internal policy on HIV and AIDS has been developed; some employees had been informed about the risks of HIV and AIDS; some line managers had been trained on HIV/AIDS management; health screening including HIV counseling and testing takes place regularly; employees have access to 24 hour counseling services; and some units had been supplied with educative messages including pamphlets and brochures. However, the findings also revealed gaps in the current implementation strategy, including limited communications, poor participation in campaigns, lack of leadership commitment, lack of resources and time constraints. In light of this, it was concluded that the current HIV/AIDS management strategy suffers from lack of capacity and coordination