Network governance in the Tshwane metropolitan municipality
Date
2017
Authors
Mothetho, Corren Dumisa
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Abstract
The objective of the study is to investigate problems and trends experienced
in implementing Network Governance in the City of Tshwane. Local
government/municipalities are at the forefront of service delivery. Voters
assess government’s performance through the provision of basic services
to residents. Government’s ability to deliver services is mainly dependent
on the governance models that they adopt. Governments adopt different
governance models in the quest to improve service delivery. One of the
most widely adopted models of governance that is seen to be progressive
in improving the provision of services is Network Governance.
The study adopted a qualitative methodology approach because the
objective was to understand the challenges experienced in implementing
the network governance model in the City of Tshwane. In-depth interviews
were conducted using a structured questionnaire as a main tool of data
collection. The interviews were conducted with 22 respondents who
comprised City officials, councillors, civil society and members of the
community.
The study established that there were shortcomings in the implementation
of Network Governance in the City of Tshwane. The findings also indicate
that Network Governance was not adopted as a service delivery
implementation model in the City of Tshwane. The study reflects that the
Regions are not well capacitated to enhance principles of Network
Governance. The findings reveal various problems in stakeholder
management and communication which impede the implementation of
Network Governance.
The following recommendations are made to improve the implementation of
Network Governance: The City of Tshwane must institutionalise Network
Governance through policies; and standard protocols and procedures for
network governance must be formulated to guide the implementation of the
Network Governance policy.
Description
Submitted in partial fulfillment of the requirements for the
degree of Master of Management in Public Policy in the
Wits School of Governance, Faculty of Commerce, Law and
Management
February 2017
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Citation
Mothetho, Corren Dumisa (2017) Network governance in the Tshwane metropolitan municipality, University of the Witwatersrand, Johannesburg, <http://hdl.handle.net/10539/23223>