MBA & MM Theses

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    GOVERNANCE OF STATE-OWNED ENTERPRISES IN ZAMBIA
    (2014-02-19) Kateshi, Misael Fitzgerald
    Reports of the Auditor-General indicate that governance of State-Owned Enterprises continues to be a challenge in Zambia. Unfortunately, not many studies have been carried out on this subject matter. The purpose of this qualitative study therefore was to explore contributory factors to poor governance in SOEs in Zambia focusing on the Ministry of Finance. Data was mainly collected through interviews. Participants were the Office of the Auditor-General, two State Banks, and independent experts in addition to the Ministry. Although situated in one ministry, this research has enabled the gaining of insights into challenges that ministries face when supervising parastatals. Findings indicate that a combination of a weak supervisory system, lack of capacity in terms of manpower in the Government Investments Unit at Ministry of Finance, and lack of a specific policy and legal framework for SOEs may be the major issues at play when exercising the supervisory function.
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    Benefits of Implementing Shared Services among State Owned Enterprises in South Africa
    (2012-10-02) Thomas, Christy
    Shared services have gained the interest of politicians and public administrations to improve efficiency. Shared services involve the convergence and streamlining of an organisation’s functions to ensure timely service delivery as effectively and efficiently as possible. The idea of shared service is driven by the benefits such as cost reduction and improvements in quality levels of service. As such a shared service centre promises economies of scale and scope. Due to commoditisation of large information systems, many common, supporting functions across organisations are becoming more similar than not, leading to an increasing overlap in processes and fuelling the notion that it is possible for organisations to derive benefits from collaborating and sharing their common services through an inter-organisational shared services arrangement. South African state owned enterprises; the main contributor to the economy of South Africa requires such an arrangement. This research identifies some of the benefits of implementing the shared services among the state owned enterprises in South Africa. The research methodology used for this study was qualitative analysis in order to identify the benefits of implementing shared services. The data was collected by interviewing employees of the state owned enterprises who were once part of an inter-organisational shared service organisation, arivia.kom. One of the key findings from this research was that there are benefits of implementing shared services among state owned enterprises. Based on the key findings, a variety of recommendations were made to the South African public departments and state owned enterprises