ItemAJIC Issue 21, 2018-Full Issue-Print-on-Demand Version(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) ItemTreatment of Kenya’s Internet Intermediaries under the Computer Misuse and Cybercrimes Act, 2018(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) Walubengo, John; Mutemi, MercyKenya has this year enacted the Computer Misuse and Cybercrimes Act, 2018. This article reviews the Act from the perspective of internet intermediaries, with a view to establishing the impact the Act is expected to have on intermediaries’ operations. The article outlines key concerns regarding the Act’s provisions in respect of obligations and liabilities of intermediaries, particularly with regard to obligations to support state agencies. Recommendations are made for how the Act could be amended to cater more optimally to both state and intermediary concerns. ItemChallenges, Benefits, and Adoption Dynamics of Mobile Banking at the Base of the Pyramid (BOP) in Africa: A Systematic Review(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) Pankomera, Richard; Van Greunen, DarelleIncreased mobile penetration in Africa offers great potential to accelerate financial inclusion through increased adoption of mobile banking by people at the base of the pyramid (BOP) on the continent. This article provides results from a systematic review of existing research findings on the challenges, benefits and adoption dynamics of mobile banking at the BOP in Africa. The systematic review, which followed PRISMA (preferred reporting items for systematic reviews and meta-analyses) guidelines, identifies the following key challenges for mobile banking diffusion at the BOP on the continent: poor mobile connectivity; lack of awareness of mobile banking services; illiteracy; poverty; lack of trust due to perceived security risks; legal and regulatory frameworks; and cultural factors. Based on analysis of these challenges, and of the benefits and adoption dynamics also identified, the article provides recommendations for how mobile banking services can be more sustainably implemented for the benefit of people at the BOP in Africa. ItemPerceptions of Scratch Programming among Secondary School Students in KwaZulu-Natal, South Africa(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) Marimuthu, Mudaray; Govender, PredhayenScratch programming was designed with the aim of helping students to develop their logical thinking skills as well as enhancing their problem-solving capabilities, without having the technical distractions associated with more advanced programming languages such as Java. This study, guided by the technology acceptance model (TAM), focused on exploring the associations between perceived usefulness, perceived ease of use, attitude towards use, and behavioural intention to use the Scratch programming language, with the aim of identifying how Scratch programming was perceived by a group of South African students in Grades 10 and 11 at two high schools. Results indicated, among other things, that Grade 10 students perceived Scratch to be easy to use and useful, and Grade 11 students found it to be easy to use but useful only in learning introductory programming concepts. These and other findings suggest that while Scratch helps students understand logic and problem-solving, it does not assist sufficiently in preparing them for using a higher-level programming language such as Java. The article concludes with recommendations for South African education policymakers, including proposals that a bridging programming language be introduced between Scratch and Java, and that Scratch be introduced much earlier than in Grade 10. ItemResearch Data Collection in Challenging Environments: Barriers to Studying the Performance of Zimbabwe’s Parliamentary Constituency Information Centres (PCICs)(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) Munyoro, IsaiahThis article describes and analyses data collection challenges encountered in the course of research into the performance of Zimbabwe’s Parliamentary Constituency Information Centres (PCICs). During collection of data on the work of PCICs in various constituencies across the country, many of them rural, the following challenges were encountered: low response rates; unreliable road access; unsuitable physical locations of PCICs, including politicised locations; political and legal restrictions; time management and financial challenges; and religious and cultural barriers. The article concludes that researchers planning data collection in developing-world environments must be cognizant of the particular challenges these environments may pose, while at the same time contending with challenges that all researchers, in both developed and developing worlds, face, such as the need ensure strong connections with people based in the local environments in which data collection is to take place. ItemThe Uncertain Path to Enterprise Architecture (EA) Maturity in the South African Financial Services Sector(LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2018-11-23) Bachoo, AvsharnThe research described in this article used the resource-based view (RBV) of the firm as an underlying theoretical framework to explore the relationship between enterprise architecture (EA) maturity and associated business value in the South African financial services environment. EA maturity was examined as an intangible resource and as a source of heterogeneity. The study identified the capabilities of business units at different levels of EA maturity, and found that EA is implemented at a coarse-grain level at lower organisational levels, and at finer-grain levels as one moves up the maturity curve. The study also found that EA is a source of both tangible and intangible forms of business value.