Wits School of Governance (ETDs)

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Browsing Wits School of Governance (ETDs) by SDG "SDG-17: Partnerships for the goals"

Now showing 1 - 6 of 6
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    A Mixed Methods Sequential Explanatory Study of the Determinants of the Insurance Purchase Decision-Making in Zambia
    (University of the Witwatersrand, Johannesburg, 2020-03) Haamukwanza, Chimuka Leo; Masie, Desné
    Zambia has low insurance consumption and penetration. The particularities around the insurance purchase decision-making have not been researched. Financial decision-making has been a topic of interest as increased financial services uptake is one method of increasing financial inclusion. This thesis defines and compares the Insurance Purchase Decision-making (IPD) of the Workers in the Pensions and Insurance Industry (WPII) and the Urban Poor (UP) using a mixed methods sequential explanatory design. In the quantitative phase, data was collected using a questionnaire and analysed using IBM SPSS and IBM AMOS for Structural Equation Modelling. Significant differences emerged in the two populations regarding their IPD: the risk coping mechanisms, the extent of loss aversion, and education attained. The qualitative phase delved into detail on the areas that were not clear in the quantitative phase and used structured interviews to collect data. The thesis has confirmed that the decision-making of the two populations and their perceptions on insurance differ. The thematic analysis in the qualitative phase of the thesis highlight three major themes from both populations that insurance practice and management and the government need to undertake to enhance insurance consumption: financial literacy, service quality and regulation. This thesis has contributed to the literature on the IPD in Zambia; towards a detailed understanding of the IPD in Zambia through the integration of an interdisciplinary mixed methods approach; and highlights how the WPII and the UP make their IPD. The thesis highlights the potential consumers’ needs and inclination towards insurance and how insurance practice could take advantage of the consumers’ needs in undertaking market segmentation and penetration. The thesis optimises the insurance needs of the two populations: their expectations, their experiences, their understanding of and perceptions on insurance. The activities that insurance practice and management should do to enhance insurance consumption in Zambia have been highlighted.
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    Assessing monitoring and evaluation system implementation challenges: A case of a Botswana Government Ministry
    (University of the Witwatersrand, Johannesburg, 2021) Metla, Neo Naledi; Wotela, Kambidima
    The Botswana Government instituted for monitoring and evaluation of government projects and programmes in order to redress issues of accountability, transparency and oversight (Lahey, 2015). The aim is to strengthen programme performance and ultimately lead to improved service delivery to the targeted beneficiaries and inform policy decision (NDP11 Performance Framework, 2017-2023). This study utilised a qualitative research strategy and case study research design to conduct the empirical part of the research. The research participants were recruited through purposive sampling. Eight (8) MYSC employees ranging from Executive Management, Senior Management and Management were sampled and interviewed. A semi-structured interview was used to collect information from the respondents. The data analysis was through thematic analysis after transcription of the audio recorded interviews. The findings reveal that there are challenges emanating with implementation of the monitoring and evaluation system in MYSC although it is perceived to be a critical system in guiding programming and improving the ministry’s performance. These challenges are fostered by the lack of accountability, transparency and an oversight not adequately providing guidance and playing its support role. Ultimately they limit inputs, result in unplanned or unmet activities, and fail to produce outputs and consequently prevailing unintended outcomes that cannot serve as concrete evidence for policy decisions. These perceptions confirms the implementation theory, which proclaims that execution of a programme requires appropriations, personnel, talent, time, energy, and equipment available to administrators, their unavailability will decrease the probability of achieving successful results (Vedung, 2017). The theory of change which implies that it is necessary to ensure all are planned for and provided adequately. This research concludes that implementation of the monitoring and evaluation system in MYSC needs to be improved and crucially supported, this requires for improved accountability, transparency and a functional oversight
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    Complexities of the professionalisation process and ethics of community development in South Africa
    (University of the Witwatersrand, Johannesburg, 2021) Ditlhake, Kefilwe Johanna; Pillay, Pundy
    This thesis examined the professionalisation process complexities and ethics of community development in South Africa. The purpose of this study was to examine the current move to professionalise the community development sector to explain professionalisation process complexities, the tensions, challenges, and the values of community development in South Africa. The quest for professionalisation calls for the standardisation of knowledge, certifications, the establishment of occupational membership associations, and a system of self-regulation for community development practitioners and community workers into a formalised profession and be committed to serving the public interest. The professionalisation process of the community development sector was explicitly acknowledged in the White Paper on Social Welfare in 1997. In October 2011, the national Department of Social Development (DSD) organised a three-day Inaugural Summit held at the Vulindlela Village in Coega, Eastern Cape, which paved the way for the professionalisation process, and consulted stakeholders within the community development sector to plan the professionalisation process in this field. This summit was the first step undertaken towards the professionalisation process. The national DSD was mandated to lead, oversee and coordinate the professionalisation of community development. The Steering Committee, the South African Council of Social Service Profession (SACSSP), and the Task Team to professionalise community development in the planning and implementation process. The study adopted multiple case study designs to explore and explain how the community development practitioners, social workers, and community development workers view the professionalisation process complexities and the values of community development. This case study research took place in Gauteng at the local, provincial, and national levels of government. The four cases underpinning the study include the practitioners from non-governmental organisations (NGO), community development workers (CDWs) from the Department of Cooperative Governance and Traditional Affairs (COGTA), the provincial and national Department of Social Development (DSD), and the higher education institutions (HEI). The case study analysis focused first on each case separately (within-case analysis), including the connection of each case to the phenomenon underpinning the study. Understanding each case (within-case analysis) was essential to understanding the case context. By adopting multiple case study research designs, contributions to existing research on community development and the professionalisation process are made. The research questions underpinning the phenomenon under study are answered by accumulating findings from all four cases (cross-case analysis findings). Interviews and secondary data analysis were used to collect data. The interviews are the primary data source, and documentary analysis was used to corroborate the findings of the interviews. Non-probability purposive sampling and theoretical sampling were employed in this study. The empirics consist of seventy-four interviews with community development workers, social workers, and community development practitioners. The data analysis process followed the constructivist grounded theory constant comparison iterative and coding process, including two cycles of initial and focused coding. The theoretical codes developed in the study represent the foundation of the theory developed. Given the plethora of research in this field of study, the constructivist grounded theory data analysis process was applicable in generating the nascent theory that suits the nature of this inquiry. This study found that the professionalisation process was motivated by the need for status recognition and that the process is evolving as state regulation. Professionalisation process complexities are connected to the complex context of the history of the multidisciplinary nature of community development practice, lack of engagement and broader consultative processes, the qualification versus the occupational wider set of professionalisation processes, a crisis of status recognition, professional identity issues, the unclear scope of practice, and a lack of regulatory framework. Against this backdrop, challenges, tensions, turf issues, and contestations are identified. Including the ethical issues of conflict of interest, professional misconduct, and malpractice are raised as the major challenge of the evolving profession of community development practice. A substantive theory developed in this study is inductively theorised from data and contributes to existing research on community development professional practice. Based on the study findings, recommendations for policy and practice and further research are suggested
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    Dynamics Between Stakeholders Involved in Implementation of Human Settlements Policy: John Taolo Gaetsewe District
    (University of the Witwatersrand, Johannesburg, 2023) Motlonye, Morutse Herbert; Pooe, T.K
    The shortage of adequate shelter is a global problem, especially in the Global South, where the lack of proper shelter has forced families to live in informal settlements. In South Africa, improving the general housing situation in the country has been a government priority since 1994. The purpose of this study was to explore the outcomes of the internal dynamics between stakeholders involved in the implementation of the human settlement policy in John Taolo Gaetsewe District, Northern Cape, to create a deep understanding of the role of internal processes in human settlement policy implementation and the success or failure thereof, based on the internal dynamics of the stakeholders identified. The analysis reveals that the internal government and institutional dynamics affect human settlement policy implementation in the following ways: experiencing slight and indefinite project delivery delays and lacking proper communication and collaboration among stakeholders. The researcher also discovered that there are implementation issues due to the varying roles and responsibilities at the municipal and provincial levels. However, for a remedy to be achieved, several measures must be implemented. If implemented based on additional research, these insights may inform new solutions and influence current human settlement policy implementation processes
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    Opportunities and challenges for Made in Africa Evaluation Capacity Development: South African experiences
    (University of the Witwatersrand, Johannesburg, 2022-10) Moilwa, Matshediso; Pophiwa, Nedson
    Made in Africa Evaluations (MAE) is an Afrocentric approach of conducting evaluations to reformulate western approaches of conducting evaluation. Indigenised evaluations differentiate evaluation approaches, methods and tools as informed by beneficiaries. Evaluation Capacity Development (ECD), on the other hand, focuses more on strengthening the skills, abilities, processes and resources of evaluation practices. ECD’s intention is to create support, that equips evaluators with the leadership support, resources and opportunities to use skills acquired to practice their skills. The aim of the study is to unpack the definition of MAE, understanding the tools, methods and approaches by interviewees. In order to gain insights on in what ways are South African evaluators incorporating Made in Africa Evaluation approaches and what are the opportunities as well as challenges for evaluation capacity development? The study used both the transformative/ emancipatory approach and indigenous paradigm to analyse the data gathered from literature review and interviews conducted. Interviewing an array of stakeholders including government, independent evaluators, private consultancies and VOPE’s. From the literature review conducted, the results of the study forked in its findings. With limited visibility and relevance of MAE in South African evaluations, the discussions focus more on M&E challenges in South Africa – looking at the barriers to entry for local evaluators; what are the skills and competencies required for professionalisation of M&E and what types of ECD initiatives are required to improve the M&E practice. The findings of the research are relevant to the wider study of M&E in South Africa and broadly Africa, on understanding the correlation between what types of ECD initiatives needed to strengthening M&E by getting on the ground experiences of challenges evaluators face
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    The African union’s policy coherence approach for good governance
    (University of the Witwatersrand, Johannesburg, 2022) Hamouda, Sara; McCandless, Erin
    During the past decade, concern for promoting good governance has emerged as an imperative engine for socio-economic and political transformation on the African continent, especially with the adoption of Agenda 2030 for Sustainable Development and Agenda 2063: The Africa We Want. However, progress towards this aspiration re- mains sluggish despite many international and regional efforts to galvanize improvements in governance. This exploratory research examines how fit for purpose the institutional arrangements and coordination mechanisms of the African Union Commission, African Peer Review Mechanism and AU Development Agency AUDA-NEPAD are, to ensure policy coherence for achieving this goal, notably through the implementation, monitoring and evaluation of Agenda 2063, Aspiration 3 (good governance). One of the main findings of the research is that there is a lack of vertical and horizontal coherence between the three organs to ensure policy coherence and integration for advancing good governance programmes alongside monitoring and evaluation mechanisms for their performance, accountability, and delivery. Another finding speaks to the necessity of enhancing political ownership and commitment of AU member-states