Electronic Theses and Dissertations (Masters)

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A Phenomenological Analysis of the Experiences of Black Female Volunteer Lay Counsellors from Marginalised Backgrounds in Gauteng!
(University of the Witwatersrand, Johannesburg, 2023-09) Naidoo, Sherwyn; Patel, Ruby
Within the South African context, Volunteer Lay Counsellors (VLCs) play a vital role in providing mental health care. Whilst Black female VLCs from marginalised backgrounds play an essential role in providing these services, there is a paucity of research in understanding their experiences. This study utilised a qualitative approach to explore the experiences of Black female VLCs from marginalised backgrounds in Gauteng. The researcher used non-probability purposive convenience sampling to recruit four participants who volunteered at a non-profit organisation (NPO) in Gauteng. The study collected data through in-depth semi-structured interviews. Insight was provided by this research into participants’ experiences of counselling from a position of their intersectionality to those who embody different intersectional identities. This was done by locating the research within the work of intersectional theorists Crenshaw (1989, 1991), McCall (2005), Tamale (2020), and Petsko and colleagues (2022). In keeping with this, the Interpretative Phenomenological Analysis (IPA) method allowed for an in-depth exploration of participants’ unique experiences through double hermeneutic interpretations. The themes illustrated that participants were motivated by the desperate need for access to mental healthcare in their socioeconomically disadvantaged communities. In addition, volunteering satisfied the prospects of fulfilling their career aspirations lost because of their subjection to gendered, racialised, and class oppression. Thirdly, themes highlighted how clients’ race, class, and gender impacted participants’ counselling experiences. Lastly, themes highlighted the psychological impact of counselling on participants and how helpful coping mechanisms developed from the survival of intersectional oppression and organisational training and support helped mitigate these psychological consequences. The provided understanding of participants’ experiences is essential for both praxis and policy within the area of VLC in South Africa.
A Systematic Review Examining the use of Neurofeedback as an Intervention in the Management of Burnout
(University of the Witwatersrand, Johannesburg, 2024-05-30) Patron, Daniella; Besharati, Sahba; Beukes, Johanna
Background: Burnout is highly prevalent and has a long-lasting impact on health and well-being. However, a lack of formal diagnosis and standardised definition criteria has resulted in vague measurement standards and uncertainty regarding appropriate interventions. Neurofeedback training has shown the potential to modulate patterns of stress and produce long -lasting changes in the brain. However, the efficacy of neurofeedback training and its application to burnout is still in question. Work related stress is highly prevalent and has a serious and long-lasting impact on health and well-being. One ‘occupational phenomenon’ known as burnout has affected people in a multitude of professions and across a variety of societal domains. However, burnout is not currently recognised as a formal diagnosis and has no universally applied definition criteria. Aim: This systematic review aimed to determine if neurofeedback training is an appropriate intervention for the management of burnout. The secondary aim of the study was to evaluate the methodological, procedures and practical standards by which the neurofeedback training intervention was implemented as well as how the various burnout measures and populations were represented. Methods: This review (pre-registered on PROSPERO CRD42023448860) adhered to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). Six databases (Web of Science, Scopus, Medline, ProQuest, PsycINFO and Ebscohost) and one search engine (Google Scholar) were searched according to inclusion and exclusion criteria. Exclusion criteria: unpublished material, studies published before 2003, published in languages other than English, comorbidities with other disorders, use of other EEG interventions, no mention of burnout characteristics. Findings: The search strategy yielded a total of N = 6 studies included in the final review. Study results showed neurofeedback training improved negative characteristics associated with burnout, especially when combined with other intervention methods. However, vag ueness and omission were found in most study designs and intervention protocols with inconsistent burnout measures and sampling bias. Conclusion: In conclusion, neurofeedback training has shown the potential for managing certain burnout characteristics. However, due to the inconsistent study designs and vague methodological protocols, it remains uncertain whether it is entirely effective as an intervention for burnout. Thus, there is a need for more studies to be conducted in this area with the employment of stringent and standardised study designs, clearer reporting of methodological protocols, universally applied burnout definitions and regulated measures, more ethnically diverse samples, and a focus on more representative populations from diverse domains other than adults in healthcare professions
A Systematic Review of Literature and Meta-Analysis of the Cognitive Performance of Children with Autism Spectrum Disorder using the Wechsler Intelligence Scale for Children
(University of the Witwatersrand, Johannesburg, 2023) Barnard, Helen; Vorster, Adri
Autism Spectrum Disorder, which includes previous diagnostic terms such as Asperger Syndrome, Pervasive Developmental Disorder and High Functioning Autism, is a lifelong neurodevelopmental disorder that is characterised by persistent deficits in social communication, difficulties in interaction across multiple contexts, difficulties in non-verbal communicative behaviours, and the exhibition of unusual behaviours. Given that Autism Spectrum Disorder is a spectrum disorder, Autism Spectrum Disorder individuals experience different degrees of signs and symptoms. Given the nature of Autism Spectrum Disorder and the differing levels of severity, individuals also present with varying cognitive capabilities and subsequently cognitive abilities (strengths and weaknesses) when assessed on individual intelligence measures such as the Wechsler Intelligence Scale for Children, which has been revised multiple times since its inception in 1949. The purpose of this research study is to investigate the cognitive performance of Autism Spectrum Disorder children assessed on the Wechsler Intelligence Scale for Children. First, a systematic review was conducted of available literature and research studies focused on the cognitive performance of Autism Spectrum Disorder children who have been assessed on the Wechsler Intelligence Scale for Children, followed by a meta-analysis to investigate the extent to which the performance differences observed between Autism Spectrum Disorder children and typically developing peers, when measured on the Wechsler Intelligence Scale for Children, is meaningful. Although a systematic review of 49 published research studies was undertaken, the meta-analysis included only 12 studies which focused on comparing the cognitive performance of Autism Spectrum Disorder and typically developing children. The results revealed that children diagnosed with Autism Spectrum Disorder, Asperger Syndrome and High Functioning Autism performed the highest on the Perceptual Reasoning Index and the lowest on the Processing Speed Index. Although limited data are available on individuals diagnosed with Pervasive Developmental Disorder, they performed the highest on the Perceptual Organisation Index and the lowest on the Verbal Comprehension Index. The results also revealed that when taking into account all the diagnostic terms used, Autism Spectrum Disorder children performed the highest on the Block Design subtest, followed by the Similarities subtest. They performed the lowest on the Coding subtest, followed by the Comprehension subtest. The meta-analysis revealed that the means and standard deviation differences found among the various Wechsler Intelligence Scale for Children indices between Autism Spectrum Disorder and typically developing children revealed that the typically developing children who participated in the various studies iii performed higher than Autism Spectrum Disorder children across all the Wechsler Intelligence Scale for Children indices except for the following: The High Functioning Autism children obtained a slightly higher mean Full-Scale IQ score than typically developing peers, with a higher mean Verbal Comprehension Index found on the part of the High Functioning Autism children. There is practical value in supporting Autism Spectrum Disorder children to reach their potential and minimising the impact of their diagnosis, as well as its accompanying difficulties on their scholastic progress and performance.
Adherence to Antiretroviral Therapy (ART) Amongst black adolescents. A case study on the perceptions of HIV/AIDS adolescent male patients in Ekurhuleni, South Africa
(University of the Witwatersrand, Johannesburg, 2024-01) Monyai, Bradley Mothusi; Nkomo, Thobeka S
South Africa continues to upscale in the advancement of programmatic interventions towards HIVand AIDS, however, this epidemic is observed to be affecting a high proportion of adolescents and exacerbates critical social, psychological, economic, and educational challenges (Poku & Poku, 2020). In the estimated 7.8 million of South Africans living with HIV, the second highest prevalence rate is considered to be amongst black adolescent males. Within this cohort, adolescent males reported high risky sexual behaviours related to HIV. moreover, in their adolescent-hood, HIV risk factors were correlated with lower levels of HIV and AIDS related information, low rates of viral suppression and condom attitudes. There is a noted inconstant adherence to ART (Anti-Retroviral Therapy) amongst adolescent males. Such being the case, drivers of non-adherence, retention in care that is poor and mental health challenges differs with each adolescent demographic background and the mode of infection. Such notable variances indicates that studies which merge adolescent males and their counterparts living with HIV may blur social, psychological, structural, and clinical experiences of these two diverse sub-populations. This qualitative research study aimed to explore adherence to antiretroviral therapy amongst black adolescent males living with HIV. A qualitative case study design was employed and twelve adolescent males from Ekurhuleni health care facilities were purposely sampled in the study. The data collection method that was used, was a semi structured focus group and face to face interviews whereby an interview and a focus group schedule were utilised. The different themes that emanated from the participant’s experiences were analysed using thematic content analysis. Major findings highlight that, societal stigma profoundly impacts self-perception, leading to a pervasive sense of shame and low self-worth among black adolescent males, influencing their reluctance to disclose their HIV status. The intersectionality of identity, encompassing socioeconomic factors, sexual orientation, and race, intricately intersects with health status, illuminating the challenges faced by economically disadvantaged adolescent males managing a chronic health condition. Moreover, the intricate dynamics of HIV status disclosure within families contribute to adolescent fears of social isolation, exacerbated by poor support for medication routines. Lastly, challenges in healthcare accessibility and patient experience, characterised by discomfort with healthcare facilities and dissatisfaction with human interactions, underscored the need for a more patient-centric approach and comprehensive interventions to address systemic barriers.
African Primary School Teachers’ Perceptions of their Role in Identification, Referral, and Intervention Relating to Mental Health Care for Learners
(University of the Witwatersrand, Johannesburg, 2023-03) Abrahams, Caylen; Coetzee, Bronwynè; Eagle, Gillian
Untreated mental health conditions can negatively impact a child’s development and future. Early identification, and management of mental health problems (MHPs) is therefore important for children. This research study aimed to understand and explore teachers’ experiences and perceptions in relation to the identification and provision of mental health aid for primary school learners. The study entailed interviewing 23 primary school teachers from a school in the Western Cape, South Africa located in a low-income community. Semi-structured individual interviews were designed to explore teachers’ experiences and views was recorded and transcribed. The data generated from the interviews was analysed by means of thematic analysis using the computer aided programme, ATLAS.ti v 8. The findings indicated that although teachers struggled to make use of diagnostic terms to describe mental health conditions in their learners, they were able to identify symptoms and behaviours that they associated with poor mental health and to consider possible contributing factors. Acting out and aggressive type behaviours were more easily identified as problematic than behaviours that were less overt. Teachers described frequent experiences of compromised learner mental health, even in the young population with whom they interacted. Teachers saw their role as circumscribed in intervening in relation to MHPs, describing multiple barriers in this regard, including a lack of mental health training, time constraints, large classroom sizes, and academic and pedagogical demands. For this reason, although many teachers were willing to receive additional training and play a more prominent role in mental health aid, their preference was to refer learners and to make use of their school-based mental health services (SBMHS). Teachers noted the efficacy of the SBMHS in aiding their learners but also offered some critical observations about the scale of delivery of services and optimal interfacing between teachers and mental health aid providers.
An Exploration of Recovery from Nyaope Addiction Amongst Youth in Alexandra Township
(University of the Witwatersrand, Johannesburg, 2023-06) Morare, Matemane Katlego; Ndimande-Khoza, Nomhle; Langa, Malose
The aim of this study was to explore the journey of recovery from nyaope addiction among youth in Alexandra township, South Africa. The target sample was 8 participants, but the researcher managed to obtain a sample of only 7 participants. These individuals had been through challenging experiences as nyaope addicts, and the researcher conducted interviews with them to find out in detail the factors that had been present in their addiction stages, as well as those had been present in their journey towards overcoming addiction. According to the findings that emerged, the journey towards recovery was filled with challenges that needed to be navigated. Some of these challenges were related to attempts at professional treatment and at self-treatment. In conclusion, it is clear that nyaope addiction is one complex type of addiction, and that recovering is a continuing journey, and that support for those individuals who have come out of treatment should never be ceased.
An exploration of the Lived Mental Health Experiences of psychologists working in the public sector during the COVID-19 pandemic in South Africa
(University of the Witwatersrand, Johannesburg, 2023) Harvey, Zena; Laher, Sumaya
The COVID-19 pandemic severely impacted mental health in South Africa, exacerbating the existing mental healthcare treatment gap. Psychologists working at public institutions have been at the forefront of providing mental health care to the public during the crisis. However, psychologists themselves may be considered a vulnerable group at risk of developing adverse mental health outcomes, such as depression, anxiety, burnout and vicarious traumatisation due to the nature of their profession. This vulnerability may have been further amplified during the COVID-19 pandemic. The well-being of psychologists is integral to ensuring high quality patient care and to the overall management of pandemic and other disease outbreaks. There remains a significant dearth in the available literature examining the lived mental health experiences of psychologists, especially those working in the public sector. This study aims to address this pertinent gap by investigating the lived mental health experiences of ten psychologists employed in South African public institutions, amidst COVID-19 pandemic. Semi-structured interviews comprising sixteen questions were conducted with each psychologist. The following five overarching themes emerged from an Interpretive Phenomenological Analysis (IPA): ‘The personal effects of COVID-19 on psychologists’, ‘Changes to therapy During COVID-19’, ‘Experiences of COVID-19 exposure in public hospitals’, ‘Coping Mechanisms’ and ‘Survivor Guilt: Privilege during the pandemic’. A discussion of the abovementioned findings highlighted the importance of addressing, prioritising and monitoring the psychological wellbeing of these public sector-psychologists, during pandemic and other disease outbreaks to increase their support structures.
Automatic Racial Assumptions: Investigating the Relationship Between Implicit Racial Bias and Experiences of Affective Reactions to Racialized Others in a South African Population
(University of the Witwatersrand, Johannesburg, 2023-08) Gomes, Stash Briano; Besharati, Sahba
Background: There is evidence to suggest that one’s social context is critical in shaping the automatic affective responses that one has to their own and other racial groups. However, to date, research into explicit and implicit racial biases has largely investigated this phenomenon in predominantly White populations within the global North. Furthermore, while there is evidence to suggest that people possess a tacit awareness of their implicit racial biases, a study is yet to demonstrate a direct link between self-reported experiences of one’s own biases and implicit measures of bias. This may be due problems inherit with existing self-report measures of bias, which focus on beliefs and attitudes regarding race, rather than asking individuals to reflect on their own affective experiences regarding their interactions with people of their own and other races. Aims and Methods: Using an ex post facto correlational design, this study investigated the relationship between implicit racial bias, explicit affective responses to racial groups and consciously held beliefs and attitudes about racial groups, and whether there were any between-group differences across any of these variables within a sample of self-identified Black (N = 25) and White (N = 20) South African adults. Data was collected using an adapted version of the Racial Implicit Association Test (IAT) for use in the South African context and a novel self-report scale that measures both explicit Attitudinal and Affective Racial Bias (AARB), with both measures investigating White- and Black-directed racial biases. Results and Discussion: This study demonstrates significant between-group differences in explicit, but not implicit, measures of racial bias based on self-identified race in this sample. Providing evidence for the distinction between attitudinal and affective forms of explicit racial bias and suggesting that the direct comparison between biases directed towards Black and White racial groups may not be appropriate in diverse settings, given that there is only a relationship between these two forms of racial bias with the White identified participants, but no direct relationship between these biases were found within the sample of Black identified participants. Finally, the results of this study suggest that self-report measures of affective racial bias may demonstrate a stronger correlation with implicit biases as measure by the IAT than traditional measures of attitudinal bias.
Balancing the roles of Employee Aad Primary Child Caregiver: Experiences of Single Mothers formally Employed in Otjiwarongo, Namibia
(University of the Witwatersrand, Johannesburg, 2020) Markus, Julia Ndeyapewa
The number of single mothers entering the workforce is an ever-increasing trend throughout the world, including countries in sub-Saharan Africa, such as Namibia. Usually, single mothers face many challenges fulfilling the roles of employee and primary caregiver simultaneously. Although the challenges experienced by employed, single mothers have been well researched in developed Western and European countries, there is a gap of knowledge regarding how formally employed, single mothers in sub-Saharan Africa, including Namibia, experience trying to balance the responsibilities of employee and primary caregiver of their children. Occupational social workers can play a meaningful role in supporting employees in the workplace, including employed, single mothers who are facing caregiving challenges that are negatively impacting on their work responsibilities. The main aim of this research was thus to explore how employed single mothers in Namibia experience trying to balance the roles of primary caregiver and employee, so that key role players within the workplace, especially occupational social workers, can gain more insight into how these challenges can best be addressed. To realise this aim, a qualitative research approach was adopted using the phenomenological research design. Fifteen employed mothers in Otjiwarongo, a small town of about 28 000 inhabitants in the Otjozondjupa region, were purposively selected as the research sample. Data were gathered by conducting individual interviews with the participants. The research tool was pre-tested with an employed single mother who met the sample selection criteria. Thematic analysis was employed to analyse data. The main findings based on data analysis were that fulfilling the role of mother is difficult when facing work pressure and working long hours. Stress experienced in the work environment is often carried over to the home environment, and vice versa. Focus on work activities can also be undermined when experiencing concerns about the well-being of their children, especially if they are young. Women try to balance their simultaneous roles by employing reliable caregivers to take on the responsibility of caregiving when they are at work. Based on research findings, it is recommended that occupational social workers work towards implementing policy and practice within the work environment that facilitates personal contact between mother and child.
Black Parents’ and Caregivers’ Perceptions and Decision-Making Regarding an Attention Deficit Hyperactivity Disorder Diagnosis: Implications for Intervention Pursuits.
(University of the Witwatersrand, Johannesburg, 2024-05-08) Moyo, Beatrice; Mathebula, Mpho; Hara, Mambwe Kasese
Despite the increase of attention deficit hyperactivity disorder (ADHD) prevalence in South Africa, many Black parents and caregivers have been observed to struggle with accepting an ADHD diagnosis for their child. Various influences impact parental and caregivers’ ADHD perceptions, hence influencing their decision-making regarding intervention pursuits and preferences for their child diagnosed with the disorder. This study aimed to examine the perspectives of Black parents and caregivers regarding ADHD diagnosis for their children. The study also aimed to understand the significance of this diagnosis for parents and caregivers, their decision-making process, and their preferences and willingness toward different intervention options. The theoretical framework encompassed a discussion of Bronfenbrenner’s bioecological systems theory to understand, within the model of the multi-dimensional structure, different levels of influence that shape Black parents’ and caregivers’ perceptions regarding an ADHD diagnosis for their child and the implications on intervention decision-making and preferences. The study utilized an explorative and qualitative Interpretative Phenomenological Analysis (IPA) approach, focusing on the participants’ subjective experiences. Twenty-one Black parents and caregivers of four to 17- year-old children with a confirmed ADHD diagnosis were recruited from the Gauteng region in South Africa through non-probability purposive sampling. Data was collected through semi-structured face-to-face, telephonic, and online individual interviews and focus groups. Interviews and focus group discussions were audio-recorded, manually transcribed, and analyzed by the researcher. The findings highlighted a lack of ADHD awareness and knowledge among the participants. It emerged from the findings that many participants had not initially perceived their children’s ADHD-related behaviors as impairing; however, they had perception shifts through exposure to ADHD. The findings revealed that participants 6 experienced varying adverse psychological responses to their children’s ADHD diagnoses. However, nearly all the participants displayed receptiveness to the diagnoses. Participants’ understanding of the etiology and nature of ADHD for their children was shaped by several influences: ‘culture,’ ‘awareness and knowledge,’ ‘religious and spiritual beliefs,’ ‘stigma,’ ‘the role of school,’ and ‘sources of support,’ which shaped various beliefs on the management of the disorder. The study revealed that the school played a significant role in the identification of ADHD-type behaviors in children. Yet, many participants perceived that many mainstream schools were neither conducive nor accommodating of children with the disorder. Participants formed positive and negative meanings from experiences arising from their children’s behaviors and diagnoses. The meanings contributed to decisions to seek interventions for their children. A noteworthy finding from the study was the unreserved willingness displayed by participants to pursue ADHD interventions for their children, with many employing a multi-approach to ADHD management, including pharmaceutical interventions. However, the study highlighted key hindrances to intervention compliance and adherence, namely, ‘lack of awareness and limited knowledge,’ ‘parental perceptions’ about recommended interventions, and ‘limited resources.’ Keywords: Attention deficit hyperactivity disorder (ADHD); parents’ and caregivers’ perceptions; parenting & child discipline; intervention pursuits; Black African cultural influences; interpretative phenomenological analysis (IPA).
Caregiver experiences of Attachment and Bonding Practices in Neonatal Intensive Care Units in Gauteng, South Africa.
(University of the Witwatersrand, Johannesburg, 2024) Prinsloo, Engela Maria; Neill, Joanne; Sawasawa, Cynthia
Background: Infant attachment and bonding are crucial within the early post-natal period to ensure a secure and healthy relationship from which the infant can explore the world thereby allowing for the development of a variety of skills. Context and culture are known to influence attachment and bonding practices. Then considering the challenging Neonatal Intensive Care Unit environment it is crucial to explore how this environment might influence attachment and bonding with a specific focus on context and culture. Objectives: This study aimed to describe the experiences of caregivers regarding attachment and bonding practices in the Neonatal Intensive Care Unit in central Gauteng, South Africa. Methods: A qualitative design was used to explore caregiver experiences around attachment and bonding practices concerning context and culture in the Neonatal Intensive Care Unit. An advertisement was posted on online forums for caregivers in South Africa who have had infants admitted to the Neonatal Intensive Care Unit. Non-probability, purposive sampling and snowball sampling was used to collect data. Both in-person and remote semi-structured interviews took place and were used to collect data. Thematic analysis was used as data analysis. Results: The following themes and subthemes were identified; the act of mothering in the NICU (with subthemes loneliness and disempowerment of caregivers, the emotional roller coaster ride, and the need for psychological/emotional support), Culture in the NICU (with subthemes care in the NICU, the influence of culture and caring for a baby in the NICU, and limited information-giving practices in the NICU), and a Sense of missing out (with subthemes unexpected pre-term birth, feeling estranged, and the tension between society’s image and the reality of having a baby in the NICU). While context and culture influence attachment practices amongst caregivers, in the case of an infant being admitted to the NICU, these practices do not take precedence, but rather the health of the infant. Implications: Methodological recommendations include alternative sampling and data collection methods than online advertised snowball sampling that allow for a larger and more diverse sample size. Policy and practice recommendations for NICUs include improving accessibility to psychological support services and orientating information on the NICU for caregivers.
Caregivers’ Perceptions of the Influence of Covid-19 Pandemic on the Well-Being of Secondary School Learners in the Vosloorus Area, Gauteng, South Africa
(University of the Witwatersrand, Johannesburg, 2023) Mqadi, Slindile Alicia; Pretorius, Edmarie
The COVID-19 pandemic did not only impact the education system in South Africa but as affected the lives of learners when remote learning was introduced to the education system. This new way of learning affected the well-being of learners in different ways. The purpose of the study was to explore the caregivers' perception of how the COVID-19 pandemic influenced the well-being of secondary school learners in Vosloorus, Gauteng, and South Africa. The ecological perspective was the theoretical framework underpinning the research study. A qualitative research approach and a phenomenological design was used to focus on the social meaning that individuals attach to their circumstances, experiences, and situations. The design allowed exploring the caregivers’ perceptions on how COVID -19 pandemic affected the well-being of their grade 10-12 school going children. The population of the study was caregivers of grades 10 to 12 learners, at a secondary school in Vosloorus Gauteng. Purposive sampling was used to sample eight caregivers of grades 10-12 learners. The research instrument used was a semi-structured interview guide and the method of data collection was face-to-face interviews with caregivers. Thematic analysis was applied to analyse the data. The main findings showed that the COVID-19 pandemic left most homes in devastating condition, it left many mourning for their loved ones. Many learners were left orphaned or with one parent. Very few families did not experience the death of a loved one during this time, if it wasn’t a death of a family member, it was the passing on of a schoolteacher, a friend, or just someone you knew. This resulted in learners being bereaved, developing anxiety, and living in fear. Following the death of loved ones, the high rate of job losses was catastrophic. For caregivers and learners, the loss of employment or receiving a decrease in income added to their already poor socioeconomic status and it had other consequences for families and learners. Another major finding was that learners experienced overwhelming emotions, like fear, anxiety, and loneliness. There was also a high rate of grades dropping and learners being pushed to the next grade. Lastly caregivers perceived that COVID-19 contributed to the use of substances among learners.
Does it matter where I work? Examining the effect of Remote Work on employees’ Work Engagement and Burnout
(University of the Witwatersrand, Johannesburg, 2023-08) Tau, Lebogang Tlotlo; Pitman, Michael
The global COVID-19 pandemic caused a significant shift in how and where work is conducted. Governments around the world initiated national lockdowns to enforce certain restrictions to curb the spread of infection and keep society functioning as normal. Businesses and institutions had to adopt flexible, remote working arrangements to achieve their ends during the pandemic. This study examined if remote work had any effect on employees’ work engagement and burnout, and if this relationship would be moderated or mediated by work overload and organisational support in South African organisations. A cross-sectional questionnaire design was utilized to obtain data from the sample. A sample of 103 employees from different organisations in South Africa participated in the study. Work overload and organisational support was measured using their respect subscales on the Job Demands-Resource scale. The Utrecht Work Engagement Scale, Oldenburg Burnout Inventory were used to measure the work engagement and burnout respectively. The results indicate that remote work does not predict both work engagement and burnout, nor was this relationship moderated by work overload and organisational support.
Experiences of loveLife Trust telephone counsellors about the EWP employed within Gauteng
(University of the Witwatersrand, Johannesburg, 2022) Mpekana, Rebecca
Globally, most Non-Profit Organisations (NPOs) do not prioritise employee wellness programmes (EWPs). NPOs’ funding is often allocated for rendering their primary programmes rather than improving their employees’ wellness. Employees in NPOs are left to devise their own means to best cope with work-related stress and challenges. Some employees rely on support from community-based organisations or their colleagues. loveLife Trust is a South African NPO that operates nation-wide. loveLife Trust recently introduced EWP to be utilised by its employees who are telephone counsellors. As of year 2022, loveLife Trust employs about 12 telephone counsellors. The loveLife Trust counsellors render psychological support to youth country-wide. Dealing with the youth’s presenting problems exposes the telephone counsellors to burnout and anxiety. This study aimed to explore how telephone counsellors experience the loveLife Trust EWP service. This was a qualitative study that allowed the participants to openly share their views. The total participants for this study were 12 telephone counsellors who were working on the toll-free line which is based in Gauteng. In addition, two key informants; the team supervisor and an EWP account manager, were interviewed. All participants were interviewed through ZOOM Cloud Meetings. A qualitative interview schedule that was guided by open-ended one-on-one interview questions was used for data collection. Thematic data analysis was used to derive different themes for the study. The aim of the study was to explore the experiences of telephone counsellors on EWP at loveLife Trust. The telephone counsellors are based in the call centre in Gauteng. The study revealed that telephone counsellors have not utilised the EWP as a way of support. The telephone counsellors prefer collegial support for taking care of their wellness. To spark interest amongst telephone counsellors to utilise the service, loveLife management should prioritise EWP awareness.
Experiences of probation officers working at Department of Social Development, Gauteng, JHB Metro Region on occupational stress and their coping mechanisms
(University of the Witwatersrand, Johannesburg, 2022) Monnye, Olebogeng
The United Nations Children’s Fund (UNICEF) states that the majority of children in conflict with the law have committed petty crimes such as alcohol abuse, begging, absenteeism from school and vagrancy. Probation officers have an important role to play in the lives of people in conflict with the law. Some of their responsibilities include conducting thorough investigations to assess the offenders who have committed crimes. It can be understood that the nature of their job can at times cause occupational stress. The aim of the study was to explore the occupational stressors and coping mechanisms adopted by probation officers working at the Department of Social Development (DSD), Johannesburg (Jhb) Metro Region in the Gauteng province of South Africa. A qualitative approach was used to conduct the study. Fifteen participants were selected using non-probability purposive sampling. Face to face in-depth interviews were conducted to collect the data. The interviews were audio recorded and the data was analysed using thematic analysis. It was anticipated that insights into the occupational stressors and coping strategies adopted by probation officers would be revealed. This study revealed that probation officers have high caseloads, but have good coping mechanisms to curb occupational stress in that they confide in their supervisors and their colleagues. The significance of the study for social work was that it may help probation officers to determine how they can better deal with occupational stress. Little research has been conducted in South Africa regarding probation officers’ occupational stressors. Therefore, this study contributed to literature on the matter.
Experiences of stroke survivors with aphasia and their significant others during the COVID-19 pandemic in Ekurhuleni, South Africa
(University of the Witwatersrand, Johannesburg, 2023-09) Kathrada, Nabeelah Ebrahim; Kater, Kelly-Ann; Neille, Joanne
Background and Aim: Stroke, a neurological condition, can lead to communication impairments, including aphasia, and has been associated with increased burden of care for significant others. With changes in stroke care due to the COVID-19 pandemic, it was considered essential to explore the perspectives of stroke survivors and their significant others. This study aimed to investigate the lived experiences of individuals diagnosed with stroke and aphasia during the COVID-19 pandemic, along with their significant others, within the South African context. Methodology: Employing a qualitative phenomenological design, this study utilised homogenous purposive sampling. Semi-structured interviews were conducted with seven stroke survivors with aphasia and their significant others. Interviews were conducted individually or as a unit, depending on participant preference. Data analysis followed an inductive thematic approach, with interpretation guided by the biopsychosocialtech model. Findings: The study's findings reveal challenges faced by participants as a result of the COVID-19 pandemic. These challenges encompass difficulties related to facility admission, interactions with healthcare workers, loss of autonomy, limited communicative abilities, reduced social networks and engagement in pre-stroke activities, struggles with re-entering the work environment, changes within family dynamics and interpersonal relationships, as well as evidence of burden of care for significant others. While technology was acknowledged as a potential valuable resource and telerehabilitation a possible successful intervention approach, their effective use posed challenges and limitations. Although rehabilitation was deemed beneficial, the need for potential transformation within the field of aphasia rehabilitation is outlined, particularly with respect to the active involvement of persons with aphasia and their significant others as well as the use of technology in a South African context. Implications and Conclusion: This study contributes to the understanding of the lived experiences of persons with aphasia and their significant others within the South African context during the COVID-19 pandemic. The findings have the potential to inform policy and practice by emphasising the importance of addressing client needs based on their lived experiences. Additionally, the study underscores the significance of active family involvement in treatment and highlights the need to investigate barriers to implementation in this regard. The findings further emphasise the necessity of developing policies that outline the use of technology in rehabilitation and call for improved considerations in healthcare workers' interactions with individuals with aphasia.
Experiences, Challenges and Coping Strategies of Educators in a Special School in a Township in Gauteng Province, During Covid-19
(University of the Witwatersrand, Johannesburg, 2023-10) Sibyeng, Puseletso Lydia; Watermeyer, Jennifer; Pretorius, Edmarie
The COVID-19 pandemic created fear and frustration, it introduced uncertainty into major aspects of society including schools. Within a short period, the pandemic brought major changes within the school's context. Face-to-face teaching was discontinued, and online teaching was introduced. This restriction was put in place to manage the spread of the virus. Educators found themselves working on a rotational schedule or providing services online as the pandemic instilled fear and anxiety among them. The study aims to explore educators' experiences in a special school in a township in Gauteng Province during COVID-19. The study adopted a qualitative approach and a phenomenological research design. A sample of 15 educators from the Special School in Soshanguve Block R township in Gauteng Province, South Africa was purposively sampled. An interview guide with open-ended questions was developed by the researcher and guided the collection of data during semi-structured interviews. Thematic analysis was used to analyse the collected data. The study intended to gain an in-depth understanding of how educators managed to cope with the pandemic regardless of the impact and frustrations experienced, and how their well-being was affected by the pandemic. Findings revealed that COVID-19 affected educators personally and professionally. They were compelled to adjust and adopt new ways of teaching during COVID-19 so that they complied with the national lockdown restriction rules and regulations during the pandemic. Most of the educators shared similar experiences of teaching during those times. They had to resort to new ways of teaching which worked for them and their school so that learners continued learning, and they adopted healthy distractions, as a way of distracting themselves from all the news about the pandemic that spread on the television and on social media which mostly lead them to be depressed and instilled fear amongst them. Recommendations made were that an establishment of a post-pandemic support committee can be put in place, as educators needed to be supported and advised on how to move forward and recover from the pandemic, and necessary engagements with other stakeholders in offering intense therapy to educators who taught during the time of COVID-19 as the impact of the pandemic will be felt for years to come.
Explicit Regulation of Positive and Negative Emotion in Pre-Adolescents in a Kenya County
(University of the Witwatersrand, Johannesburg, 2021-10) Mwangi, Ruth Waitherero; Kasese-Hara, Mambwe
This study addresses a gap in research on how pre-adolescent boys and girls of age 10-12 explicitly regulate their positive and negative emotion as influenced by social-economic environments of peri-urban Kenya. This study took an explanatory sequential approach, employing quantitative and qualitative tools to respond to two research questions. It investigated pre-adolescents’ application of cognitive reappraisal and expressive suppression strategies, based on their awareness and expression of positive and negative emotion. The quantitative results showed that pre-adolescent boys and girls are aware of, express and apply explicit emotion regulation strategies to both positive and negative emotion experiences similarly. Important socio-economic factors were also identified for further qualitative consideration. The qualitative findings revealed that pre-adolescent boys and girls outwardly express positive and negative emotion. This was shown to be variably influenced by pre-adolescents’ school and family contexts, as well as their interaction with teachers, parents and peers.
Exploring attitudes, aetiology and help-seeking behaviours for Mental illness in the community of Diepsloot
(University of the Witwatersrand, Johannesburg, 2023-02) Mkhize, Sandile Dionne; Laher, Sumaya
Mental illness is a serious nation-wide health concern, with many individuals suffering from mental disorders. This study explored the attitudes of Diepsloot community members towards mental illness, their beliefs about the aetiology of mental illness and their help-seeking behaviours. Further the study explored whether attitudes and aetiology beliefs predict help-seeking behaviours in Diepsloot community members. Furthermore, issues of stigma and poverty were explored as factors contributing to understanding of and help-seeking behaviours for mental illnesses. A convenience sample of 154 community members in Diepsloot completed a questionnaire consisting of a demographics section, the Living Standards Measure, the Public Perceptions of Mental Illness questionnaire and two open ended questions asking about the factors that contribute to mental illness and the kind of advice the participants would give to a person who has mental illness. Quantitative data were analysed using descriptive statistics and multiple regression analyses. The open-ended questions were analysed qualitatively using thematic analysis. The results indicated that the participants had more neutral attitudes towards mental illness overall but an item-by-item analysis of the attitudes scale indicated negative attitudes. The participants perceived mental illness to be caused by biological and stress related causes but did identify other causes in their responses to the open ended question. In particular, psychological factors, substance use, social components/aspects in their community, financial challenges, biological influences and cultural influences were all identified. Among the participants, there was an endorsement of help-seeking behaviours that were aligned with western medicine, hospitalization, consulting with family and friends, and religion in both the quantitative and qualitative analyses. Seeking help from traditional healers was less dominant in the responses to the open ended question. The multiple regression results, with regard to predicting attitudes towards mental illness, suggested that the participants had positive attitudes towards mental illness if their level of knowledge was higher. A variety of predictors were revealed regarding the various help-seeking behaviours. An overlap was observed among the stress aetiology and the cultural beliefs aetiology as predictors. These results are discussed within the broader context of access to mental healthcare in South Africa as well as the need for more collaborative interventions.
Exploring the mental health and well-being experiences of high school learners during covid-19 in Sebokeng, Vanderbijlpark
(University of the Witwatersrand, Johannesburg, 2023-06) Nkomo, Andile Prudence; Pretorius, Edmarie; Watermeyer, Jennifer
The coronavirus that causes COVID-19 is an acute infection that affects people. The World Health Organization declared it a pandemic on March 11, 2020, and an international public health emergency on January 30, 2020. Residents of Sebokeng in South Africa suffered throughout the lockdown stages brought by COVID-19, finding it difficult to maintain a regular way of life in the face of the unique circumstances due to a shortage of money and business closures. The pandemic caused unimaginable disruptions in many aspects of society, including interruptions for learners in the classroom. It presented high school learners with challenges that increased their likelihood of developing mental health issues. Thus, the study aimed to explore high school learners' experiences of mental health and well-being during COVID-19 in Sebokeng, Vanderbijlpark. Against this background, the objective of the study was to gain an in-depth understanding of the lived experiences of high school learners in Sebokeng, Vanderbijlpark during COVID-19 and, explore the perceived influence of the pandemic on learners' mental health and well-being. The study used semi-structured one-on-one interviews to gather data. The framework for analysing and comprehending the results of my research was provided by the social context perspective, a subset of the ecological systems theory method. The data were analyzed using thematic analysis. The key themes and subthemes that emerged from the data are presented in this study, along with the research findings. The impact of COVID-19 on the learner's mental health will be investigated initially. The impact of COVID-19 on participants' academic progress, financial losses as a result of COVID-19, and overall COVID-19 experiences are then explored. Therefore, there has never been a more ideal time to investigate how learners' COVID-19 experiences may have affected their mental health. This study provides some insight into the use of support treatments for mental health issues.

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