Electronic Theses and Dissertations (Masters)

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Browsing Electronic Theses and Dissertations (Masters) by SDG "SDG-17: Partnerships for the goals"

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    Anxiety as a Mediator of the Associations Between Stressful Life Events and Social Media Use Intensity in Young Adults
    (University of the Witwatersrand, Johannesburg, 2022-05) Ramoroka, Morongwa Rebaabetswe Elina; Price, Esther
    Introduction: This study quantitatively explored the associations between SLEs, anxiety, and social media use intensity. The study explores whether anxiety mediates the relationship between SLEs and social media use intensity across all four domains. This study further aims to explore whether social media use intensity, operationalized as an avoidance coping strategy, is possibly due to poor emotional regulation and distress tolerance skills. The first-time undergraduate student population are often inadequately prepared for the transition to university during a critical period of their development. As a result, they may drift towards health compromising behaviours such as intense social media use. The findings will set a precedent for the development of preventative programs and/or interventions in order to assist young adults with emotional regulation. Methods: This was a cross-sectional design that was analysed quantitatively. The participants were invited to participate in online questionnaires which assessed stressful life events, anxiety, and social media use intensity. While a total sample of 402 students completed parts of the online survey questionnaires, a final sample of 360 participants was used in the study as their data sets were complete for all the variables. The Social Readjustment Rating Scale, Beck's Anxiety Inventory, and the Facebook Intensity Scale were the measures used. Results: Positive associations were found between SLEs, anxiety and social media use intensity. Anxiety mediated the relationship between SLEs and social media use intensity across all four domains. This reflected that social media use intensity is a form of avoidance coping mechanism that emerges due to poor emotional regulation and distress tolerance skills. Conclusions: The present study highlights the challenges experienced and how to set a precedent for the development of preventative programs and interventions. Keywords: stressful life events, anxiety, avoidance coping, social media use intensity
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    Experiences of loveLife Trust telephone counsellors about the EWP employed within Gauteng
    (University of the Witwatersrand, Johannesburg, 2022) Mpekana, Rebecca
    Globally, most Non-Profit Organisations (NPOs) do not prioritise employee wellness programmes (EWPs). NPOs’ funding is often allocated for rendering their primary programmes rather than improving their employees’ wellness. Employees in NPOs are left to devise their own means to best cope with work-related stress and challenges. Some employees rely on support from community-based organisations or their colleagues. loveLife Trust is a South African NPO that operates nation-wide. loveLife Trust recently introduced EWP to be utilised by its employees who are telephone counsellors. As of year 2022, loveLife Trust employs about 12 telephone counsellors. The loveLife Trust counsellors render psychological support to youth country-wide. Dealing with the youth’s presenting problems exposes the telephone counsellors to burnout and anxiety. This study aimed to explore how telephone counsellors experience the loveLife Trust EWP service. This was a qualitative study that allowed the participants to openly share their views. The total participants for this study were 12 telephone counsellors who were working on the toll-free line which is based in Gauteng. In addition, two key informants; the team supervisor and an EWP account manager, were interviewed. All participants were interviewed through ZOOM Cloud Meetings. A qualitative interview schedule that was guided by open-ended one-on-one interview questions was used for data collection. Thematic data analysis was used to derive different themes for the study. The aim of the study was to explore the experiences of telephone counsellors on EWP at loveLife Trust. The telephone counsellors are based in the call centre in Gauteng. The study revealed that telephone counsellors have not utilised the EWP as a way of support. The telephone counsellors prefer collegial support for taking care of their wellness. To spark interest amongst telephone counsellors to utilise the service, loveLife management should prioritise EWP awareness.