School of Business Sciences (ETDs)

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Browsing School of Business Sciences (ETDs) by Author "Gwala, Zakhele H."

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    Perceptions of human resource practitioners on the value of electronic human resource management: the case of Tshwane metropolitan municipality
    (University of the Witwatersrand, Johannesburg, 2023-01) Gwala, Zakhele H.; Nkomo, Emmanuel; Mazingi, Aretha
    The current study was conceptualised to extract the views of the human resource practitioners in Tshwane Metropolitan Municipality about the effects of e-HRM on their individual performance. The nature of the research inquiry was to establish whether the introduction of e-HRM in the Tshwane Metropolitan Municipality resulted in an increased efficiency in business operations and enhanced employee performance. The concept of e-HRM (also known as paperless HRM or green HRM) encompasses the use of paperless systems in all HR occupations such as training, performance management and recruitment. One of the key benefits of e-HRM is to build a viable, globally friendly and competitive advantage through worker commitment (Fındıklı and Bayarçelik, 2015). The study applied a qualitative exploratory research design. It was not the intention of the study to generalise the findings to the study population. Semi-structured interviews were used to collect data from ten (10) respondents. Thematic coding analysis technique was used to analyse qualitative data that was extracted from the respondents. An ethical protocol was utilised to ensure that respondents were not subjected to any form of harm. The technology acceptance theory was used to underpin the current study. This theory describes how consumers adopt and use technology. A theoretical framework is the fundamental aspect of the research project since it serves as the base upon which all knowledge is constructed and is consistent with the research problem and purpose statement of the study (Kivunja, 2018). The study discovered that human resource practitioners had a positive attitude towards the introduction of e-HRM. Respondents to the study claimed that the introduction of e-HRM enhanced the operational capacity of the municipality. Other respondents were sceptical about the introduction of e-HRM. These respondents feared that e-HRM would cause them to lose their jobs in the long run. Load shedding was identified as the key factor in hampering the smooth utilisation of e-HRM