Programme management principles as critical success factors for the realisation of post-implementation benefits from an ERP implementation

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dc.contributor.authorBindeman, Konrad
dc.date.accessioned2016-03-08T10:05:03Z
dc.date.available2016-03-08T10:05:03Z
dc.date.issued2016
dc.descriptionA research report submitted to the Faculty of Engineering and the Built Environment, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Masters of Science, Industrial Engineering, 31 March 2015
dc.description.abstractThe purpose of this research was to determine whether principles promoted by a programme management discipline be defined as critical success factors (CSFs) for the realisation of post-implementation benefits from an ERP investment in an organisation. The research method consists of a single case study with three embedded cases. The main source of data was the use of semi-structured interviews, and business documentation was used to corroborate findings. It was concluded that of the eleven CSFs proposed, three were highly likely CSFs, seven were likely but had certain conditions attached, and one is most likely not a CSF. It was also discovered that four additional CSFs proposed in interviews conducted may be relevant, and that four themes exist within the case data analysed. These may form part of future work.en_ZA
dc.identifier.urihttp://hdl.handle.net/10539/20026
dc.language.isoenen_ZA
dc.subject.lcshProject management
dc.subject.lcshEnterprise resource planning
dc.subject.lcshBusiness planning
dc.subject.lcshManagement information systems
dc.titleProgramme management principles as critical success factors for the realisation of post-implementation benefits from an ERP implementationen_ZA
dc.typeThesisen_ZA
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