Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System

dc.article.end-page22en_ZA
dc.article.start-page1en_ZA
dc.citation.doihttps://doi.org/10.23962/10539/29193en_ZA
dc.contributor.authorElias, Alistair
dc.contributor.authorMtebe, Joel S.
dc.date.accessioned2020-06-30T14:38:14Z
dc.date.available2020-06-30T14:38:14Z
dc.date.issued2020-06-30
dc.description.abstractThis study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.en_ZA
dc.description.librarianCA2020en_ZA
dc.facultyHumanitiesen_ZA
dc.identifier.citationElias, A., & Mtebe, J. S. (2020). Factors impacting Tanzanian rural and peri-urban drug dispensaries’ perceived benefits from using an mHealth reporting system. The African Journal of Information and Communication (AJIC), 25, 1-22. https://doi.org/10.23962/10539/29193en_ZA
dc.identifier.issn2077-7213 (online version)
dc.identifier.issn2077-7205 (print version)
dc.identifier.urihttps://hdl.handle.net/10539/29193
dc.journal.issue25en_ZA
dc.journal.linkhttps://www.wits.ac.za/linkcentre/ajicen_ZA
dc.journal.titleThe African Journal of Information and Communication (AJIC)en_ZA
dc.language.isoenen_ZA
dc.orcid.idElias: https://orcid.org/0000-0001-9852-3405en_ZA
dc.orcid.idMtebe: https://orcid.org/0000-0003-2760-7673en_ZA
dc.publisherLINK Centre, University of the Witwatersrand (Wits), Johannesburgen_ZA
dc.rightsThis article is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence: https://creativecommons.org/licenses/by/4.0
dc.schoolSchool of Literature, Language and Media (SLLM)en_ZA
dc.subjectmobile health (mHealth), online reporting, drug dispensaries, drug dispensing outlets, information systems, perceived benefits, updated D&M IS success model, extended unified theory of acceptance and use of technology (UTAUT2)¸ system quality, information quality, service quality, facilitating conditions, price value, Accredited Drug Dispensing Outlet (ADDO) programme, Tanzania, Iringa, Mbeya, Njombeen_ZA
dc.titleFactors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting Systemen_ZA
dc.typeArticleen_ZA
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