Exploring the experiences of the child protection social workers in Johannesburg regarding supervision

Abstract

The social work profession has long regarded professional supervision as central to the maintenance of best practices and has taken a leadership role in asserting the significance of supervision in human service settings. The goal of the study was to explore the experiences of child protection social workers with regards to supervision. The study utilized a qualitative research approach. Through a case study design, the researcher explored the experiences of a purposively sampled group of child protection social workers in Johannesburg on supervision. The researcher gathered qualitative data by carrying out face to face interviews with a total sample of twelve participants drawn from two child protection organizations based in the Johannesburg area. The study established that group supervision, individual supervision and peer supervision are the three main types of supervision utilised by child protection organisations, with group supervision being the most commonly used method. Furthermore, the study discovered that supervision plays three main functions in the work of child protection social workers, namely educational, supportive and administrative functions. The study also exposed numerous challenges faced by child protection social workers in their supervision of their daily work. In view of the study’s findings and conclusions in relation to the experiences of child protection social workers in supervision, the researcher proposes that child protection organisations need to utilise the most effective types of supervision which are beneficial to both the organisation and, more importantly, the clients they serve.