The percpetions of the supervision that generation-Y nurses experience working in either an emergency or intensive care unit of an academic hospital in Johannesburg
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Date
2016-03-11
Authors
Louw, Franny
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Abstract
According to the Generational Theory, each generation has different values, beliefs
and attitudes, ultimately leading to challenges in the work place and contributes
significantly to multigenerational workplace cohesion or discord. Born between 1982
and 2003, Generation-Y is the latest group of adults to enter the work place and are
said to be tech-savvy, team players and constantly seeking new opportunities. This
generation of workers might be a good fit for the nursing profession, because they
are team players who want to make a difference in the world.
The on-going nursing shortage is a concern for nurse leaders and methods to recruit
nurses and retain newly qualified registered nurses need to be explored. Mentoring
and supportive supervision are complementary activities which can enhance the
clinical environment through on-going support of the newly qualified (Generation-Y)
registered nurses. The benefits of supervision include increased confidence, a
decrease in stress at work, increased job satisfaction and staff retention.
The aim of the study was to explore the perceptions of Generation-Y registered
nurses working in either an Emergency Departments or Intensive Care Units, in a
purposively selected academic hospital, about the supervision they experience in
these clinical environments by older generation nurses, known as Generation-X,
Baby Boomers and Veteran nurses.
The research design used for data collection is qualitative. Semi-structured
interviews were conducted with Generation-Y nurses and data was recorded and
transcribed. Two themes and six sub themes were formulated.
Generation-Y registered nurses perceptions were that they were not being
adequately supervised, but understood that the environment, high patient acuity and
resistance from the older generations made supervision challenging.
Description
This research is submitted to the Faculty of Health Science, University of
Witwatersrand, Johannesburg, in partial fulfilment for the requirements for the
degree of Masters in Nursing.
March 2015