Case Notes: SenPortal: Internet-Based Services for Senior Citizens

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dc.citation.doihttps://doi.org/10.23962/10539/19277
dc.citation.epage6
dc.contributor.authorVon Solms, Rossouw
dc.contributor.authorDe Lange, Etienne
dc.date.accessioned2016-01-17T08:52:03Z
dc.date.available2016-01-17T08:52:03Z
dc.date.issued2013-12-15
dc.description.abstractCountless senior citizens retired before computers and the Internet became prominent. In many cases, cognitive and physical limitations restrict them from enjoying the benefits and opportunities the Internet has to offer. The project discussed here experimented with measures to assist the elderly to utilise some Internet-based services. SenPortal, a single, sign-on, front-end system using facial recognition, was established to assist senior users to enjoy Internet-based services such as Gmail, Skype, Google, Wikipedia and Facebook without having to use any user ID or password. The article reports on a case study undertaken in the retirement village where SenPortal was developed.en_ZA
dc.identifier.citationCase notes: SenPortal: Internet-based services for senior citizens: The African Journal of Information and Communication (AJIC), 13, 76-81. https://doi.org/10.23962/10539/19277en_ZA
dc.identifier.issnISSN 2077-7213 (online version)
dc.identifier.issnISSN 2077-7205 (print version)
dc.identifier.urihttp://hdl.handle.net/10539/19277
dc.identifier.urihttps://doi.org/10.23962/10539/19277
dc.language.isoenen_ZA
dc.orcid.idVon Solms: https://orcid.org/0000-0002-9860-2346
dc.subjectsenior citizens, Internet-based services, facial recognition, single, sign-on, voice recognition, social networkingen_ZA
dc.titleCase Notes: SenPortal: Internet-Based Services for Senior Citizensen_ZA
dc.typeArticleen_ZA
ddi.analysisunitcase :retirement village in Port Elizabeth, South Africa
ddi.colldateMay 2009 - October 2010
ddi.collmodeTwo computer workstations, with dedicated ADSL line,were set up in a small room in the community hall. Access to the room was controlled, but keys were easily available.The longitudinal study utilised some of the iterative and reflective elements of action research. The experimental process is thus presented as a series of events and the research results, captured continuously throughout the process, are reported chronologically. The study was undertaken in two phases: Phase 1 during 2009 and Phase 2 during 2010. A research student was responsible for designing the technical aspects of the project, such as the development of the relevant software components. A local coordinator at the retirement village was identified to act as liaison between the researchers and the senior citizen participants.
ddi.datacollectorA research students, local coordinators.
ddi.datacollectorDevon Dawson , A research student was responsible for designing the technical aspects of the project, such as the development of the relevant software components.
ddi.datakindLogs , A software programme was run in the background, which captured data regarding which of the three Internet services were used by which participant and for how long. A logbook was introduced and participants were asked to record problems, frustrations and positive comments. questionnaires
ddi.datatypequalitative reports and observed behavoiur
ddi.descriptionThe case study incorporated elements of action research. The study was undertaken in two phases: Phase 1 during 2009 and Phase 2 during 2010. 3 questionnaires were administered , feedback groups were recorded. logs of usage and log book were kept
ddi.diststmtContact the editors to discuss reuse of the data in collaboration with the authors
ddi.fundagNational Research Foundation (NRF) of South Africa
ddi.geogcoverPort Elizabeth, South Africa
ddi.methodlongitudinal case study, focus groups, meetings, logs
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AJIC Issue 13, 2013