Managerial and service competencies of attorneys

Simple item page
dc.contributor.authorCresswell, Jeffrey Martin
dc.date.accessioned2018-04-06T13:06:56Z
dc.date.available2018-04-06T13:06:56Z
dc.date.issued1995
dc.descriptionA research report submitted to the Faculty of Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Managementen_ZA
dc.description.abstractIn order to provide an effective legal service, all attorney must, inter alia, be an effective manager and service provider. Competencies are characteristics that are causally related to effective performance. The study investigated the managerial and service competencies which attorneys require to perform effectively. In addition, the perceived training needs of attorneys in the identified competencies were investigated. The competencies were initially identified by means of a literature review and interviews with senior members of the legal profession. The thirty-one competencies so identified formed the basis for a questionnaire which was administered to practising attorneys. The 85 respondents rated the importance of the competencies and determined the need for training in these competencies. The survey revealed that twenty-nine competencies were considered important for effective management and service provision. The competencies were ranked in order of importance.en_ZA
dc.description.librarianAC 2018en_ZA
dc.identifier.urihttps://hdl.handle.net/10539/24292
dc.language.isoenen_ZA
dc.subjectLawyers -- South Africa.en_ZA
dc.subjectLawyers -- Training of -- South Africa.en_ZA
dc.subjectService industries -- South Africa -- Management.en_ZA
dc.titleManagerial and service competencies of attorneysen_ZA
dc.typeThesisen_ZA
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
CresswellJ.M._Managerial and service competencies.pdf
Size:
4.53 MB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
ETD Collection