Study on the feasibility of using blockchain technology in supply chain management: a case study approach

Abstract

Supply Chain Management is continuously migrating towards digitalisation through the use of new technologies, and one such technology is Blockchain Technology. Several studies have highlighted the benefits of blockchain technology use in supply chain management, the problem however is that, a standard assessment framework to enable an organisation to decide whether the technology fits its organisation has not been developed. This project aimed at formulating an assessment framework that would work as a guide in assessing the feasibility of applying blockchain technology in an organisation’s supply chain management system. A methodical triangulation was followed in the research (Thurmond, 2001), as the research data was acquired from a comprehensive literature review, questionnaires and an interview. The data acquired was analysed and from it, the framework was formulated. The formulated framework focused on three dimensions; internal analysis, external analysis and technical analysis. To test the capability of the framework, it was implemented and used on a fourth party logistics organisation identified as Company X in the research. Upon testing, it was concluded that it would be feasible for Company X to adopt blockchain technology as it would benefit both the company and its supply chain partners. The results upon framework implementation indicated that the framework performed the much-needed assessment with focus on operational and technical feasibility. A recommendation for future studies suggested that the feasibility assessment scope be expanded to cover aspects such as cultural feasibility