Evaluating Mobile-Centric Readiness of Higher Education Institutions: The Case of Institutional Policies and Information Systems Students

dc.citation.doihttps://doi.org/10.23962/10539/19946
dc.contributor.authorChipangura, Baldreck
dc.contributor.authorVan Biljon, Judy
dc.contributor.authorBotha, Adele
dc.date.accessioned2016-03-04T06:33:05Z
dc.date.available2016-03-04T06:33:05Z
dc.date.issued2015-12-15
dc.description.abstractMany higher education students live and operate in mobile-centric environments. The question is whether the policies of higher education institutions (HEI) are aligned with students’ readiness for mobile technology information access and interaction. To investigate this question from a policy perspective, nine policies from the open and distance learning (ODL) university in South Africa were analysed for providing institutional mobile-centric support. Policy document analysis was used to evaluate five information and communication technology (ICT) polices and four teaching and learning policies. The analysis focused on how the policies support the provision of mobile infrastructure, technical support and learning resources. To investigate from the students’ perspective, quantitative data was captured on Information Systems students’ readiness through a survey of a total of 129 respondents from the same university. The mobile-centric readiness of students was evaluated based on factors that could affect the readiness of students in accessing and interacting with mobile-centric services. The factors investigated were infrastructure ownership, knowledge of mobile phone features and mobile phone Internet activities. The findings revealed that Information Systems students are ready to use mobile phones as tools for information access and interaction, but some inadequacies were observed in the way the policies support the students’ needs. This study proposes some recommendations on how the policies could better support students’ mobile phone information access and interaction.
dc.identifier.citationChipangura, B., Van Biljon, J., & Botha, A. (2015). Evaluating mobile-centric readiness of higher education institutions: The case of institutional policies and information systems students. The African Journal of Information and Communication (AJIC), 15, 4-13. https://doi.org/10.23962/10539/19946
dc.identifier.issnISSN 2077-7213 (online version)
dc.identifier.issnISSN 2077-7205 (print version)
dc.identifier.urihttp://hdl.handle.net/10539/19946
dc.identifier.urihttps://doi.org/10.23962/10539/19946
dc.language.isoenen_ZA
dc.orcid.idChipangura: https://orcid.org/0000-0001-5334-0808
dc.orcid.idVan Biljon: https://orcid.org/0000-0002-4646-1641
dc.orcid.idBotha: https://orcid.org/0000-0002-1147-1380
dc.publisherLINK Centre, University of the Witwatersrand (Wits), Johannesburgen_ZA
dc.subjectmobile-centric services, mobile information access, mobile readiness, policies
dc.titleEvaluating Mobile-Centric Readiness of Higher Education Institutions: The Case of Institutional Policies and Information Systems Studentsen_ZA
dc.typeArticleen_ZA
ddi.analysisunitopen and distance learning (ODL) university
ddi.collmodea policy document analysis and a quantitative student survey.
ddi.geogcoverSouth Africa
ddi.methodsurvey content analysis
ddi.sampprocPurposeful sampling was used to enroll the participants and 129 students completed the questionnaire. The students were third-year IS students registered for a database course in the School of Computing at the university. The gender ratios of the students were 32% female and 68% male.
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