Non-professional trauma debriefers in the workplace : individual and organisational antecedents and consequences of their experiences

Levels of criminal violence in South Africa have increased exponentially in the last few years. Indeed, South Africans can be seen as living within conditions of continuous traumatic stress. The workplace is often the primary source of violence as is evident in the occurrence of armed robberies in financial institutions. One response to this has been the introduction of trauma management interventions utilising trained, non-professional trauma debriefers. The present study is set within the broad theoretical area of trauma. More specifically, within the theoretical framework pertaining to secondary traumatic stress and a congruence model of organisational behaviour. This study aims to explore the individual and organisational factors affecting, and being affected by, fulfilling the role of a trauma debriefer in the banking environment. (Abbreviation abstract)
A thesis submitted to the Faculty of Arts, University of the Witwatersrand, Johannesburg in fulfilment of ihe requirements for the degree of Doctor of Philosophy.
Post-traumatic stress disorder -- Treatment -- South Africa., Psychological debriefing -- South Africa., Psychic trauma -- South Africa., Employees -- Counseling of -- South Africa., Volunteer workers in social service -- South Africa.