Employees' perception on knowledge sharing within the Limpopo provincial treasury

Rambiyana, Richard Thilivhali
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Knowledge sharing is a critical component of knowledge management and a new phenomenon in the South African public sector. To introduce knowledge sharing in government, the Department of Public Service and Administration included it as one of the core management competencies for senior management service officials. There is a general perception that government employees are not keen to share what they know, as sharing empowers your colleague to compete with you for power and promotional opportunities. The purpose of this research study was therefore to investigate the perception of staff members on knowledge sharing activities in Limpopo Provincial Treasury department. In particular, the study was aimed at answering the following questions about the department: (1) What is the perception of employees on knowledge sharing as a catalyst to achieve operational and service delivery objectives? (2) What is the readiness level of LPT employees to share their experiences and know-how for the benefit of the institution? This was a qualitative research. The data was collected through the questionnaire distributed to employees grouped in two stratas, namely senior management and middle management services. Discussions were held, mostly with members of the dysfunctional knowledge management committee and other identified staff members. Relevant departmental documents were also reviewed as part of the research process. The outcome of the study is that the state of employees’ perception towards knowledge sharing is generally positive but in practice, there is little knowledgesharing taking place due to unconducive organisational culture and lack of leadership to position knowledge management as a strategic focus of the department. The study recommends that LPT adopts knowledge management as a strategic focus and put plans in place to preserve institutional memory
A research report submitted to the faculty of commerce, law and management, university of the Witwatersrand, in partial fulfilment of the requirements for the degree of master of management (in the field of public and development management). YEAR: 2015