Perceptions of the employees of the South African Broadcasting Corporation regarding performance management
This study was undertaken in an attempt to investigate the perception of employees of the South African Broadcasting Corporation regarding performance management. Performance management was introduced by the South African Broadcasting Corporation with the intention to professionally manage employee performance by means of setting performance objectives, reviewing previous performance, assessing current performance, enhancing current poor performance, deciding on performance recognition and ultimately rewarding employees that perform exceptionally well. This research report has revealed that although performance management exists at the South African Broadcasting Corporation, more work should be undertaken to improve the current system. In order to investigate employee perceptions on performance management, a questionnaire was designed and distributed to junior management employees of the South African Broadcasting Corporation. The themes which emerged from the research led to a greater understanding of the elements that affect the implementation of performance management at the public broadcaster. The research findings indicate that although there is an understanding of performance management, effective and efficient implementation remains a challenge. An analysis of the questionnaire and employee responses, indicate a greater level of inconsistency of implementing performance management. A few of the reasons mentioned are: employees do not get appraised, not all managers provide commitment towards performance management, and a lack of consequence management by supervisor’s as a means of correction for employees who do not achieve the predetermined performance targets. In conclusion, an urgent intervention is necessary to address the challenges experienced with the current performance management system at the South African Broadcasting Corporation. The current performance management system is not achieving its intended objectives.
A research report submitted to the faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Management in the field of Public Policy Management at the WITS School of Governance February 2018
Mahlatsi, Moabi Abiel (2018) Perceptions of the employees of the South African Broadcasting Corporation regarding performance management, University of the Witwatersrand, Johannesburg, <http://hdl.handle.net/10539/28498>