Storytelling and management.
Date
1995
Authors
Zungu, Nkosenhle H
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
The concept of storytelling and management / organisation throughout the World has
been intensively researched in recent years. For instance, Blunt and Jones, 1991;
Lessem, 1989, 1993, 1994; Christie, 1993; Chown, 1994; Mbigi, 1993; Zemke, 1990;
O'Reilly. 1985; Wilkins, 1984 and many more, have made a significant contribution
towards storytelling and management.
This report was aimed at providing a partial answer to the following question:
"At the level of management style or in their technique, are
South African managers inspired storytellers or detached
analysts?"
The fundamental aim was to establish whether storytelling forms an important part of
the South African manager' s leadership repertoire. In conjunction with this aim, the
proposition made by Lessem (1994) that storytelling competence is an important
subset of communal management, was tested.
Propositions for this research were as follows:
Storytelling is an important competency for South African managers.
• Storytelling is used consciously by South African managers to achieve
specific aims.
• South African managers can identify the characteristics of good, healthy
stories and good storytellers in organisations.
• South African managers can identify specific examples ·of stories used in their
own organisations.
• South African managers can identify other managers who use storytelling as
part of their leadership repertoire.
The research was confined to organisations operating within the PWV boundaries.
the method of "snowball" sampling was utilised to collect the data, whereby
telephonic contact was made with individual members of' executive teams in
organisations. These individual managers were asked if they could identify any
persons within the executive team whom they would characterise as using stories as
part of their leadership repertoire. (Abbreviation abstract)
Description
A research report submitted to the Faculty of Business Administration, University
of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for
Degree of Master of Management.
Keywords
Communication in management., Management -- Africa., Communication In Organizations