The relationship between the psychological contract, trust and organisational commitment in retrenchment survivors.
The aim of this research was to, firstly, explore the relationship between psychological contract breach and organisational commitment, and to examine the extent to which trust mediates this relationship. Secondly, the research aimed to develop and validate a scale to measure psychological contract breach. Data was collected from a large organisation that had completed nation-wide retrenchments. The quantitative sample population consisted of 84 employees in the organisation, while 10 members of the organisation were interviewed to obtain qualitative information. A cross-sectional design was used and data was collected by means of questionnaires and interviews. The process of triangulation was used to provide a deeper understanding of the relationship being assessed. The psychological contract breach scale was analysed by means of a factor analysis and was found to be valid, and the reliability was found to be satisfactory. The results of the study showed that there is a negative relationship between psychological contract breach and organisational commitment and that trust does not appear to mediate this relationship. Explanations for the findings are offered, and the theoretical and practical implications of the findings are discussed. Finally, limitations of this study and directions for future research are presented.
A Dissertation submitted to the Psychology Department, University of the Witwatersrand, Johannesburg, in partial fulfillment of the course of the Degree of Bachelor of Arts with Masters in Industrial Psychology.
Downsizing of organizations -- South Africa -- Psychological aspects. , Employees -- Dismissal of -- South Africa -- Psychological aspects. , Organizational change -- South Africa -- Psychological aspects.