Mobile point of sale adoption by small medium enterprise merchants in South Africa

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dc.contributor.authorNyawo, Norman
dc.date.accessioned2019-05-17T08:57:53Z
dc.date.available2019-05-17T08:57:53Z
dc.date.issued2017
dc.descriptionA research report submitted to the Faculty of Commerce, Law and Management, in partial fulfilment of the requirements for the degree of Master of Commerce in Information Systems, School of Economic and Business Sciences, University of the Witwatersrand, 2018en_ZA
dc.description.abstractThe purpose of this study was to identify and test the factors that affect mobile Point of Sale (mPOS) adoption in Johannesburg, South Africa. The adoption of mPOS technology by merchants has not been as widespread compared to developed countries, which begs the question as to what is hindering the adoption in this context. By using a positivist approach, the study tested adoption factors using the Technology-OrganisationalEnvironment (TOE) framework. The framework looked at seven adoption factors that could potentially influence merchant level adoption of mPOS in Johannesburg, South Africa by Small Medium Enterprises. This relational study used researcher administered face-to-face questionnaires to collect data from one hundred SMEs based in Johannesburg, South Africa. Results of this study were used to answer the question as to what the adoption factors are and the extent to which these factors have affected mPOS adoption in Johannesburg, South Africa. The results of the study showed that, mPOS technology has not been widely adopted by SMEs in Johannesburg. The study also revealed that of the seven adoption factors that were anticipated to affect mPOS adoption, perceived value proposition and size of the firm had a significant impact on mPOS adoption. Furthermore, the study also uncovered significant associations between perceived value proposition, perceived competition, industry regulation and perceived securityen_ZA
dc.description.librarianMT 2019en_ZA
dc.format.extentOnline resource (85 leaves)
dc.identifier.citationNyawo, Norman George, (2017) Mobile point of sale adoption by small-medium-enterprise merchants in South Africa, University of the Witwatersrand, Johannesburg, https://hdl.handle.net/10539/27034
dc.identifier.urihttps://hdl.handle.net/10539/27034
dc.language.isoenen_ZA
dc.subject.lcshMobile communication systems--South Africa
dc.subject.lcshMobile commerce--South Africa
dc.subject.lcshElectronic funds transfers
dc.titleMobile point of sale adoption by small medium enterprise merchants in South Africaen_ZA
dc.typeThesisen_ZA
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