e-Government Lessons from South Africa 2001-2011: Institutions, State of Progress and Measurement

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dc.contributor.author Cloete, Fanie
dc.date.accessioned 2016-02-23T12:34:17Z
dc.date.available 2016-02-23T12:34:17Z
dc.date.issued 2012-12-15
dc.identifier.citation Cloete, F. (2012). e-Government lessons from South Africa 2001-2011: Institutions, state of progress and measurement. The African Journal of Information and Communication (AJIC), 12, 128-142. https://doi.org/10.23962/10539/19712 en_ZA
dc.identifier.issn ISSN 2077-7213 (online version)
dc.identifier.issn ISSN 2077-7205 (print version)
dc.identifier.uri http://hdl.handle.net/10539/19712
dc.identifier.uri https://doi.org/10.23962/10539/19712
dc.description.abstract Electronic governance is the future of public governance globally. Governments that do not make the transition from paper-based systems of public administration to electronic platforms of public governance may swiftly undermine their chances of developing their societies as 21st century information societies. At the turn of the century, South Africa started out as a leader in e-government among developing countries. A decade later, it has been surpassed by states that were much less developed. Why did this happen? Can the competitive edge that South Africa had 10 years ago be regained, and if so, how? This article summarises the strategic importance of the shift from paper-based public administration to electronic governance. It uses the Rorissa, Demissie and Pardo (2011) model of e-government assessment to analyse progress in South Africa’s migration to a digital state. It presents a perspective on institutional arrangements, the state of e-government and the e-barometer measurement approach. It discusses the reasons behind the decade-long stagnation in the South African migration to electronic platforms of governance and concludes by identifying the main policy and implementation lessons that can be learned. These lessons may have relevance to many developing countries, including those on the African continent.
dc.language.iso en en_ZA
dc.publisher LINK Centre, University of the Witwatersrand (Wits), Johannesburg en_ZA
dc.subject electronic governance, South Africa, stagnation, migration
dc.title e-Government Lessons from South Africa 2001-2011: Institutions, State of Progress and Measurement en_ZA
dc.type Article en_ZA
dc.citation.doi https://doi.org/10.23962/10539/19712
dc.orcid.id https://orcid.org/0000-0002-9917-7302


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