The African Journal of Information and Communication (AJIC)

Permanent URI for this communityhttps://wiredspace.wits.ac.za/handle/10539/19251

The African Journal of Information and Communication (AJIC) is an academic journal published by the LINK Centre, School of Literature, Language and Media (SLLM), Faculty of Humanities, University of the Witwatersrand, Johannesburg. Accredited by the South African Department of Higher Education and Training (DHET), AJIC is an interdisciplinary, open access journal concerned with Africa’s participation in the information society and digital network economy. The journal does not impose author processing charges. AJIC's predecessor, The Southern African Journal of Information and Communication (SAJIC), was published from 2000 to 2008, before becoming AJIC in 2010.

Corresponding Editor: Lucienne Abrahams. AJIC Submissions

ISSN: 2077-7213 (online version)

ISSN: 2077-7205 (print version)

DOI: https://doi.org/10.23962/10539/19251

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    E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2021-12-06) Nyansiro, Joseph B.; Mtebe, Joel S.; Kissaka, Mussa M.
    E-government information systems (IS) projects experience numerous challenges that can lead to total or partial failure. The project failure factors have been identified and studied by numerous researchers, but the root causes of such failures are not well-articulated. In this study, literature on e-government IS project failures in developing-world contexts is reviewed through the application of qualitative meta-synthesis, design–reality gap analysis, and root cause analysis. In the process, 18 causal factors and 181 root causes are identified as responsible for e-government IS project failures. The most prevalent of the 18 causal factors are found to be inadequate system requirements engineering (with 22 root causes), inadequate project management (19 root causes), and missing or incomplete features (16 root causes). These findings can be of use to future researchers, policymakers, and practitioners seeking to identify methods of avoiding e-government IS failures, particularly in developing-world contexts.
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    Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2020-06-30) Elias, Alistair; Mtebe, Joel S.
    This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.