LINK Centre (Learning Information Networking Knowledge Centre)

Permanent URI for this communityhttps://wiredspace.wits.ac.za/handle/10539/19250

The Wits LINK Centre is a leading African academic research and training body focused on ICT ecosystem policy and practice. Based at the Wits Tshimologong Digital Innovation Precinct in Braamfontein, Johannesburg, LINK engages in knowledge production and capacity-building for the broad communications and information and communications technology (ICT) sector in Africa. Its focus spans across policy, regulation, management and practice in telecommunications, Internet, broadcasting, digital media, e-government, e-transformation and e-development, all with an emphasis on economic and social implications in African and other developing-world contexts. LINK publishesThe African Journal of Information and Communication (AJIC), which is accredited by the South African Department of Higher Education and Training (DHET). Director: Dr. Lucienne Abrahams: luciennesa@gmail.com

For technical questions regarding this collection, contact Nina Lewin, nina.lewin@wits.ac.za, who is the responsible librarian.

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2020 - 20212

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Author: search.filters.author.Mtebe, Joel S.Start date: 2020

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    E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2021-12-06) Nyansiro, Joseph B.; Mtebe, Joel S.; Kissaka, Mussa M.
    E-government information systems (IS) projects experience numerous challenges that can lead to total or partial failure. The project failure factors have been identified and studied by numerous researchers, but the root causes of such failures are not well-articulated. In this study, literature on e-government IS project failures in developing-world contexts is reviewed through the application of qualitative meta-synthesis, design–reality gap analysis, and root cause analysis. In the process, 18 causal factors and 181 root causes are identified as responsible for e-government IS project failures. The most prevalent of the 18 causal factors are found to be inadequate system requirements engineering (with 22 root causes), inadequate project management (19 root causes), and missing or incomplete features (16 root causes). These findings can be of use to future researchers, policymakers, and practitioners seeking to identify methods of avoiding e-government IS failures, particularly in developing-world contexts.
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    Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2020-06-30) Elias, Alistair; Mtebe, Joel S.
    This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.