Faculty of Commerce, Law and Management

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    Factors affecting young women’s levels of engagement in the workplace in South Africa
    (2012-10-04) Hammond, Morgyn Emma
    Employee engagement is not a new concept and over the years a number of research studies have been conducted on the topic. However, little is known specifically about the factors that young women perceive to affect their levels of engagement, either positively or negatively, in the workplace. As a result, organisations are unaware of the specific areas they should leverage in order to build and improve engagement by young women employees going forward. This research report aimed to identify the factors that affect young women’s levels of engagement in the workplace in South Africa. A themed content analysis was conducted on the responses and information (individually captured interview notes) gathered from the in-depth structured interview process involving twelve respondents as young women currently working in consulting organisations. The themes and common factors identified across responses from all respondents led to a deep understanding of these issues and resulted in a list of 19 factors that young women felt affected their own engagement levels in the workplace in South Africa. The research findings indicated that in addition to the 14 factors specifically identified through the literature review, there were another 5 factors that the respondents brought up continually during the interviews, indicating that these also played a large role in determining levels of engagement in the workplace in South Africa. The top 3 factors include: Challenging and meaningful work with opportunities for career growth, receiving constant recognition from leadership as well as people-orientated management / management effectiveness. All 19 factors are discussed in detail in the study. The key message from this research study is that consulting firms should review and focus on the list of 19 factors affecting young women’s engagement in the workplace by ensuring that workplace practices and retention strategies are geared towards addressing these factors in order to develop, enhance and sustain young woman’s positive levels of engagement in the workplace
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    FACTORS CONTRIBUTING TO EMPLOYEE
    (2011-04-06) Cawe, Mawethu
    Employee engagement is a critical business issue for South Africa if we are to take this country to the next competitive landscape. South African business has been mired by negative perception of underperformance and uncompetitiveness from the international community for years in the past, with an over-reliance on the mining sector. From 1994, this perception has progressively improved and going forward more urgency from business is required in order to progress even further. Whilst employee engagement represents only one factor amongst a number of macro and micro issues, it is central to this country’s economy, business productivity and sustainability. In attempting to assist business in this regard, a study of factors that promote employee engagement has been investigated. The research was qualitative and quantitative in nature. A number of respondents from across the length and breath of South Africa participated in the study. Analysis was done on the results and correlation done to the propositions and the literature. The findings identified employee engagement strategy, the culture of engagement, leadership and management, talent mindset, communication and knowledge sharing, and organisations’ reputation and branding as prominent factors in business in South Africa. Resulting from the research, an employee engagement model is proposed which attempts to integrate key lessons for business.