3. Electronic Theses and Dissertations (ETDs) - All submissions
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Item Assessing human capacity in monitoring and evaluation systems of health centres in Mpumalanga province(2017) Mashego, Sydwell LethaboThere is a need to improve the functioning of health centres in Mpumalanga province. In order to improve public service delivery and the health of Mpumalanga citizens, it is important to have a well-functioning M&E system. The rationale for the research is to assess human capacity in Monitoring and Evaluation (M&E) of Health Centres in Mpumalanga Province. The research will unpack the department programmes and objectives. The research will assess human capacity gaps in the implementation of an M&E system. The study will also assess whether M&E unit has enough budget to undertake M&E activities. Stakeholder relationship will also be assessed between MDoH M&E unit and other departments. If there is no human capacity gaps an assessment will be done on the success factors. The findings of the study are important in determining the factors that prevents health centres from achieving their goals and objectives. The recommendations for the study can be used by MDoH M&E unit and other organisations in strengthening their policies for effective functioning of their health centres. Using qualitative research strategy and unstructured interviews, participants were interviewed and the results revealed that there is a lack of human capacity and financial resources specifically referring to budget to undertake M&E activities. The study discovered that there are no plans in place to solve capacity gaps in the unit. In addition the study discovered that there are is no capacity building initiatives to capacitate and strengthen the skills development of employees. Lack of stakeholder relationship between MDoH M&E unit and other departments formed part of the findings. The overall findings of the research are attributed by lack of prioritisation by managers who do not view M&E unit as a priority of the MDoH. In addition the study found that MDoH M&E unit is also failing to apply New Public Management (NPM) in the execution of their M&E functions. The recommendations of the study include strengthening M&E unit, through budget allocation. The budget will help to address existing capacity gaps and capacity building initiatives. Stakeholder relationship is also important in improving the performance of MDoH M&E unit.Item Improving access to compensation for ex-mineworkers in the O.R. Tambo district, Eastern Cape(2016) Pardesi, ShireenThe political and constitutional changes in South Africa brought about fundamental features through the transformation agenda in the public service. Of primary importance is that the South African political transformation processes have been characterised by a culture of transparency, participation and accountability. These values are in direct contrast to what presently obtains in the Department of Health’s exmineworker compensation system. Within this context it emerged as a concern that that the system of governance that managed the compensation system was not responsive to the needs of ex-mineworkers. Ex-mineworkers experienced serious delays in time before accessing government compensation. There were claimants that were deceased whilst awaiting an outcome of their applications for compensation. The enormity and complexity of the system was underestimated by government departments. Legal firms and related professionals handling the cases of ex-mineworkers earned more than £1.3-billion in fees for taking up the cases of claimants. The costs of administration in the handling of claims surpassed the actual amounts paid out to claimants eventually. At the centre of the civil service management in South Africa, was the Department of Public Service and Administration. It was here that policies on governance were developed. The Department of Public Service and Administration was responsible for the establishment of norms and standards for the entire Public Service. Under the auspices of this centralised function, service delivery mechanisms were ensured, there was access to integrated systems, the framework for human resources management was developed, and in the development of policies focus was given to the needs of the citizens. ii The purpose of this study was to explore reasons for the low compensation uptake, and to examine systems and inform changes that would allow exmineworkers in the Eastern Cape, Oliver Tambo District to better manage their access to government compensation. The mining industry plays a significant role in the South African economy long after the discovery of gold in 1886. With little evidence of policy and legislative reform, and after 22 years into South Africa’s democracy, the scourge of failing respiratory health amongst ex-mineworkers has not decreased. miners face an epidemic of occupational lung disease. The challenge of tracking and tracing ex-miners to capacitate them on their rights and benefits of compensation, owed and owing to them, forms the basis of this study. The governance of the system of compensation for ex-miners is not bringing the large numbers closer to easy access. Whilst the challenges may well be present, this study is intended to raise awareness of the problem, investigate the cause/s and offer recommendations that will provide relief to a population in South Africa that could be seemingly lost if not told of what benefits are available to themselves (if alive) and nominated beneficiaries (in the case of those who are deceased). This study was concerned with gaining a better understanding of why exmineworkers in the OR Tambo District of the Eastern Cape Province of South Africa were not accessing their compensation benefits, rather than to measure certain outputs and outcomes. It was primarily interested in gaining an in-depth understanding of how information is being disseminated and how it is being influenced by different variables. A qualitative approach was chosen in order to portray the detailed understanding and specific dynamics experienced by ex-mineworkers in accessing compensation benefits from the Department of Health. iii The importance of good governance in improving service delivery was explained and spoke to what constituted good governance, the importance of proper planning during periods of transition and why governance should be a continuous activity as well as the importance of planning in public institutions. In this study, the need for good governance to improve service delivery, were identified, with specific reference to those aspects of good governance that could better equip the ex-mineworkers in the Eastern Cape to better understand the compensation and in so doing would guide the research process.Item Organisational culture challenges of the National Prosecuting Authority(2017) Msomi, Sinothile PurityEvery organisation has a good or bad culture. One of the key factors in stable institutions is culture within organisation which plays a critical role in organisational operations. Culture affects most aspects of the organisations' planned life, such as how decisions would be made, who would make them, how would people be treated and how the entity would respond to its environment. This research report examines the nature and extent of the organisational culture, and the link between the organisational culture, leadership and problem solving practices within the National Prosecuting Authority (NPA). The report presents with the assumptions and ideological influences contained in the public sector reform, which remained entrenched by its legacy systems. This study has revealed that there is a lack of congruence between the organisational culture, leadership and problem solving practices in the NPA. The observed incongruence may inhibit performance and unconsciously remain the barrier of the effectiveness of the reformed institutions. The study concludes that the organisational culture should be one of inclusiveness, participation in decision making, and acquisition of new knowledge and skills which is more aligned to the reformed state institutions expectations. It is recommended that all organisations should diagnose desired organisational culture in order to establish gaps between current and future organisational culture.Item The capacity for monitoring & evaluation systems in the North West provincial government departments(2016-08-31) Mataka, ThembaThe South African government has extended the constitutional mandate of the Auditor-general to cater specifically for performance information in the public sector, which has resulted in the rollout of a Government-wide Monitoring and Evaluation system designed to enhance efficiency, accountability and transparency in the public sector. This study investigated the capacity gaps and systems problems in the M&E systems that caused a majority of the North West provincial government departments to receive qualified opinion on performance information between 2010/11 and 2013/14 financial years. A qualitative approach was used, supported by interviews and documentary analysis to extract rich data. The capacity gaps and systems problems in the M&E systems in the provincial departments manifested themselves in the form of inadequate oversight role; poor leadership; malicious compliance; lack of approved M&E policies; lack of uniformity in M&E structure and location; lack of M&E skills, inadequate budget; lack of accountability and transparency. The overall conclusion of the study is that adequate oversight role and effective leadership, and political stability are central in the implementation process of M&E systems. Key recommendations of the study include amongst others capacitating the institutional oversight structures and leadership; approved M&E policies; streamline M&E systems; all programme managers should account for the M&E function; M&E systems should be fully resourced; and capacitate the M&E fora.