3. Electronic Theses and Dissertations (ETDs) - All submissions
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Item Navigating the waters of uncertainty...learning for sustainability and the small organisation.(2015-05-14) Hundermark, GenevieveSmall and medium enterprises (SMEs) in South Africa experience one of the highest failure rates in the world with 75% to 80% of SMEs failing in their first ten years. This data suggests that few small organisations in South Africa are sustainable entities and this in turn impacts on employment and the GDP of South Africa. In order to be sustainable, organisations should be learning ones (Garvin, 1993; Marquardt in Hattingh & Smit, 2004, p2). Senge’s (1990) ground-breaking model of a learning organisation identifies the disciplines companies should practice in order to contribute to their sustainability. This model, previously researched in large global companies, is used as the basis of researching a small company in a local, South African context. This study explores whether by being a learning organisation, a small company is able to sustain itself. Senge’s concept of a learning organisation includes five disciplines. These disciplines have adult and workplace learning theories embedded in them. The study attempted to identify whether the small company drew on these learning theories in day-to-day operations and practise, and if this contributed to its development as a learning organisation. In addition to learning theories, literature reviewed included factors that impact on small business sustainability in the South African context. The study reveals an interesting blend of a business management concept (“the learning organisation”) with adult education principles that give insight into developing a small company as a learning organisation. A qualitative, ethnographic case study approach was used for this study, using an interactive model to accommodate the dynamic nature of the workplace with its variety of events and activities. Data collection took place during two intensive research periods in 2008 and 2012, in a single Johannesburg-based company. A multi-method approach was used and included observations, document analysis, questionnaires, transect walks, auto-photography, focus groups and interviews. The study revealed that a small company can ensure its sustainability by being a learning organisation, even though the company did not hold the same understanding of a learning organisation that Senge (1990) did. By practising various adult and workplace learning theories, especially the theory of communities of practice, a small company can develop the disciplines of a learning organisation. Furthermore, organisations may practise the disciplines of a learning organisation organically, without specific intent, and this may assist in their sustainability.Item Interdependency of knowledge management and learning : the case of higher education institutions in Uganda(2011-12-13) Turyasingura, WilberforceKnowledge management and organisational learning have received much attention in recent times, owing to the increased recognition which has been accorded knowledge as a source of organisational success and sustainability. Researchers and practitioners have become increasingly interested in striving to understand how the two notions can be harnessed in order to attain that success. However, while it seems clear that both knowledge management and organisational learning have the same goals, that is to nurture and harness knowledge resources, the concepts have tended, in the past, to be regarded independently of each other, with parallel strategies having been implemented for each. Such an imposed separation has, at times, resulted in resource duplication and unsatisfactory outcomes for the organisations concerned. The current study examines the nature of the relationship between knowledge management and organisational learning in higher educational institutions in Uganda, with the aim of providing a unified framework for understanding how the above-mentioned knowledge-based concepts relate to each other. A mixed methodology approach was applied to achieve the set objective. Quantitative data were collected using questionnaires from 270 respondents, employed at six higher educational institutions (comprising four universities, one management development institute, and one business school). Qualitative data, in contrast, were collected by means of interviews which were conducted with 13 key informants from three different institutions. Analytical techniques of correlation analysis, regression analysis and canonical correlation analysis were applied to the quantitative data, while content analysis procedure was applied to the qualitative data. Empirical evidence confirmed that knowledge management and organisational learning have an interdependent relationship, which is manifested in two main dimensions, namely the institutional strategic focus and people (human resources) focus. Based on such dimensions, the study proposes a re-conceptualisation of the linkage between knowledge management and organisational learning, aimed at evolving the two concepts into a single organisational knowledge sustainability concept in higher educational institutions. Such a joint concept emphasises the effective utilisation of existing knowledge, while, at the same time, focusing on the importance of continuous learning for acquiring new knowledge to meet future organisational knowledge requirements. In addition, empirical evidence from this study show that knowledge management practices play an important role in promoting learning at various levels of the organisation. The study concludes that knowledge management has not been fully integrated in the strategic agenda of most higher education institutions in Uganda and much internal knowledge is not properly harnessed for the benefit of such institutions. The study recommends that, in the current information age, higher education institutions in Uganda should prioritise both knowledge management and organisational learning by implementing strategies aimed at exploiting existing knowledge, as well as at exploring new knowledge. Lastly, recommendations for future research are presented.