AJIC Issue 12, 2012

Permanent URI for this collectionhttps://wiredspace.wits.ac.za/handle/10539/19263

This issue of the African Journal of Information and Communication (AJIC) raises, in interesting ways, a number of issues that have become core to the debate about the role of new ICTs in the African context. The critical issue in relation to ICT is the potential of these technologies to advance democratic practices that enable wider participation in decision making, through interactive channels. As highlighted by the case studies from Zambia, South Africa and Egypt, e-government is not only about infrastructure, legal/institutional environments, and computerising government administration, but also very much about citizen engagement.

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Author: search.filters.author.Abdelsalam, Hisham M.Start date: 2012

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    e-Alexandria 2005-2010: A Multi-Perspective Analysis
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2012-12-15) Elkadi, Hatem A.; Abdelsalam, Hisham M.
    The Egyptian local e-government programme was established in 2002 to enhance both the quality and efficiency of government systems. The e-Alexandria project, initiated in 2003, represents a milestone in this programme. The project incorporated seven councils that underwent technical, business and work-environment restructuring. This involved architectural remodelling, renovations, furnishing, technological infrastructure setup and back office preparations, as well as personnel training and backlog data entry. Later extensions included content development and an online services portal. This article presents a brief review of the process of constructing e-government systems experienced through the e-Alexandria project, which has continued to evolve over a full decade. The article provides a view of three services, namely elevator installation permits, street occupation permits and retail shop licences, as these are very important local government services for communities. The article uses the Lenk and Traunmuller (2000) multiple perspectives to document the public service reforms that occurred in the introduction of e-government. It comments on continuation of the local e-government programme post the January 25th revolution.