ETD Collection
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Item Managing bank resolution in South Africa(2015-03-20) Tettey, Joseph RydellAsymmetric information, agency problems and the moral hazard, in their various manifestations, can be attributed to the collapse of financial systems over the last century. In order to guard against the negative externalities of these dilemmas, regulators in the banking sector have developed capital adequacy requirements, which measure the solvency of Banks. After the global financial crisis, regulators have realised the importance of having appropriate bank resolution regimes, in order to dismantle failing or failed banks before they become a risk to the financial system and economy. This report s analyses how the South African Reserve Bank resolves systematically significant banks.Item Individual, social, organisational and system factors that influence acceptance of SFA tools: the case study of CRM in a South African banking context(2013-07-19) Jose-Menon, Marlyn MaryThis research study investigated the key factors that facilitate the adoption of technology by salespeople by building on previous studies in literature that have investigated Customer Relationship Management (CRM) acceptance. The research model was adapted by introducing a new construct, System Characteristics, along with Organisational, Social and Individual Factors to explain Sales Force Automation (SFA) tool acceptance, through the mediating influences of Perceived Usefulness (PU) and Perceived Ease-of-Use (PEOU). The results from 337 end-users of the Siebel CRM system in Bank A, in South Africa, found that in addition to PU and PEOU, Personal Innovativeness and Team Leader Support are significant independent drivers of User Acceptance of SFA tools. The model had an R2 of 0.480, which showed that a considerable portion of the variance could be explained through these factors. The research contributes to the current body of research by confirming the importance of personal innovativeness and team leader support towards system acceptance. The number of years the user has been working on the system was also shown to have a significant positive influence on acceptance. Practitioners, concerned with the acceptance of SFA tools, will find that organisational and social factors can significantly influence how users perceive a system to be easy-to-use and useful. The fact that these factors are all relatively easily implementable will be welcomed by IT practitioners facing similar challenges with their sales force. Technical characteristics of the system were found to be a construct that is recommended for future research, based on the findings from this study. Identifying specific aspects of the interface that change users’ perceptions about the software’s ease-of-use can be done by possibly Technology Acceptance Model (TAM) with the e-S-QUAL model in future studies.Item Market interest rate fluctuations : impact on the profitability of commercial banks.(2013-02-20) Godspower-Akpomiemie, Euphemia IfeomaThere are many functions of the financial system, with the basic function of transferring loanable funds from lender to borrowers (Rose et al, 1995). This financial transaction can be carried out directly or semi directly between lenders and borrowers. The shortcomings of direct and semi direct financing have opened doors for a third method—financial intermediation, which is done by financial intermediaries. Commercial bank is the classic example of financial intermediary at work. To achieve the goal of owners’ wealth maximization, banks should manage their assets, liabilities, and capital efficiently. In doing this, the bank should be conscious of the gap or spread between the interest income and the interest expenses paid, which is called net interest income (NII). Net interest income is a major part of banks’ profit, this is basically why the financial intermediaries try to offer lowest returns to savers and lend funds to borrowers at the highest possible interest rates. It is measured as net interest margin (NIM), which is NII divided by the average earning assets. This study examines the interest rate sensitivity of commercial banks’ interest profitability (Net Interest Margin) and net worth at the theoretical level and attempt to measure empirically the extent to which the interest profitability and net worth of commercial banks have been affected during the period of changing interest rates between 2001 and 2010. It as well measures the extent to which the factors that determine interest rate movement affect interest rate and which of the factors has more effect on interest rate. The measure of profitability captures the essence of lend-long borrow-short without directly including other determinants of bank income, such as loan loss and loan volume, which may be correlated with interest rates. It is also important to note that NIM is not a measure of total banks’ profits since it does not include non-interest income and expenses. A software package stata 10.0 was used to conduct the hypothesis testing, trend, and correlation analysis. The sampled banks are fourteen commercial banks and one investment bank in South Africa. The sampled banks were later divided into two groups (big and small), based on their assets size as at the year-end 2010. There are five (5) big banks with asset size of more than R100 billion and ten (10) small banks with asset size of less than R100 billion iii as at the year-end 2010. Analysis was further carried out separately on both the big and small banks to see the effect of interest rate fluctuations on them. Data required by the model was obtained from annual financial statements of the sampled banks for the period of ten years. It was found that fluctuations on interest rate (repo rate) affect the profit of commercial banks, but this effect is huge on small banks than the big banks. As the repo rate increases, the profit of commercial banks increases. Such effect of repo rate on profit of commercial banks was found to be statistically significant. It was also found that interest rate changes as well affect the net worth of commercial banks. The macroeconomic factors the determine the interest rates do not have direct effect on the banks’ profit, but have significant effect on the banks’ net worth, especially that of the small banks. As the rate of inflation, the rate of money supply, and uncertainty increase, the net worth of the small commercial banks in South Africa also increase. It could be advised that to maximize owners’ equity, South African commercial banks (big and small) should concentrate more on forecasting and controlling the determinants of the interest rates, rather than the interest rates themselves. It was also found that among the internal factors affecting profit and net worth of commercial banks, the liquidity ratio is most significant relative to capital ratio, competition, and non-performing loan.Item Financial disintermediation(2011-11-21) Wright, KellyThis paper aims to make an empirical contribution to the discussion of the role of banks and to find out if banking is a declining industry. It takes into account that the role of banks is declining in the United States and the fact that the American economy usually sets the trend for the other economies. This implies that there are increasing trends of disintermediation, securitization and an increase in the importance of nonbank financial intermediaries (Schmidt, Hackethal and Tyrell 1997). This paper seeks to find out if this is indeed the case in the U.S and if so then is it happening in other European and African economies. Another important reason for this study is to find out what factors are causing the structures of financial systems to change and what impact these changes have on financial institution intermediation. Comparisons are made between developed countries in Europe and developing countries in Africa to observe the trends of intermediation/disintermediation.