ETD Collection

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Has files: YesSubject: search.filters.subject.Taxicabs--South Africa

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    Perceptions of the minimum wage in the Johannesburg taxi industry
    (2017) Tumelo, Sechaba
    Minimum wage laws in South Africa have been enacted and implemented for some time with a broader intention that purports to protect and regulate what are categorized at least from state’s definition as the vulnerable sectors, which includes the taxi industry. The minibus taxi industry in South Africa is characterized and plagued by inherent exploitative labour relations between taxi drivers and operators. There are often contrasting views and disagreement on the minimum wage which is supposed to be implemented by the Department of Labour as the custodian of all the labour laws in the country through inspections and enforcement by labour inspectors. The purpose of this study was to investigate the perceptions held by the various stakeholders in the taxi industry with respect to the implementation of the Sectoral Wage Determination 11 as provided for by the Basic Conditions of Employment Act, of1997. Interviews were held with ten taxi drivers, ten taxi operators based in Johannesburg and from the Department of Labour, and three team leaders in the Inspection and Enforcement Services, all based and servicing Johannesburg. The study established that there is enough knowledge and appreciation of the minimum wage; however, there is to a large extent transgressions and noncompliance from employers in the industry. Monitoring and enforcement remain a challenge fuelled by peculiarities and the dynamism that is not in tandem with industry realities and legislative prescripts.
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    Factors impacting the adoption of an electronic payment solution in the South African taxi industry: a study of taxi owners in the Johannesburg metropolitan area
    (2017) Tshambula, Asanda
    Resistance to technological innovation by its end users is a crucial indicator which highlights information which could be utilised for a successful implementation of an innovation. The adoption of a technological innovation puts in jeopardy the internal environment, culture, identity and traditional practices of an industry. End-users have been known to be receptive to innovations as long as they do not change industry practices and help improve industry performance. This research seeks to address how an industry in the second economy characterised by high poverty, less education and minimum skills adopts and diffuse technological innovations. A survey was conducted and responses from 182 taxi owners was analysed. The research has identified that education, technology experience, relative advantage and trialability influence the probability of adoption. The results indicated that due to the nature of a social system there are different results about innovation attributes and different adopter categories can be identified in different social systems. Education and knowledge need to be addressed in order to formalise and modernise the taxi industry not just taxi owners but for taxi drivers and other members of the social system. The results have indicated that most taxi owners have positive attitudes about the electronic fare collection system. This research can contribute to the actual adoption and diffusion of the electronic payment system in the south African taxi industry. The electronic fare collection system needs to be sold for its commercial benefit to the taxi industry instead of being presented as a regulatory case for change.
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    “It can happen any time…You just never know…” a qualitative study into young women taxi commuters’ subjective experiences of potential exposure to harm, violence and traumatic stress
    (2016) Kwele, Kgomotso
    This study explored the subjective experiences of a population who appear to be at relatively high risk of potential violence and harm, specifically female university students who are compelled to commute by taxi on a daily basis. The study aimed to explore and document the psychological experiences of these female university students including their anxieties, levels of traumatic stress related responses, cognitions and fantasies, and conscious and unconscious adaptations to their circumstances. It was hoped that information gleaned would contribute to, and possibly expand the understanding of what the lived experience of Continuous Traumatic Stress (CTS) might entail. In order to investigate the research questions, ten students who were identified as being compelled to use minibus taxis as their primary mode of transport to and from university participated in semi-structured interviews on the topic of their experiences in this space and how they adapt to and survive in their circumstances. The study was located in the qualitative research tradition and the interview transcripts were analysed using critical thematic analysis. The main themes were identified and presented under four sections; exposure to traumatic events, the effects and impacts of these events, managing and coping, and gender related experiences in the taxi commuting space. Exposure to traumatic events included taxi driver aggression, motor vehicle accidents, crime and violence, xenophobic attacks and gender related trauma. The most prominent effects or impacts that were identified were firstly, anxiety, fear and preoccupation with danger and secondly, numbing, resignation and hopelessness. The tactics which were employed by participants in managing and coping with their circumstances included, prayer and observation and management of their commuting environment. It was through observation and self-management that participants practiced strategies that allowed them some measure of control in terms of how they conducted themselves in the taxi commuting space. Under the final section, participants revealed their gender related experiences reporting a sense of being exploited, being subject to sexual harassment, and the constant fear of rape or sexual violation. The links between these participants’ experience and the concept of CTS are presented and it is argued that many aspects of their experience appear consistent with CTS.