ETD Collection

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    Investigating the prevalence of burnout and turnover Intention in South African Healthcare Workers, a quantitative study
    (2023) Sounes, Daniela
    While facing critical shortages of South African healthcare workers, concerns of burnout and turnover intention are particularly concerning in the South African healthcare sector. Healthcare workers face many challenges in South African which impacts their mental health as well as the level of patient care they provide. Although studies have been conducted on the prevalence of burnout in South African healthcare workers, it is unclear what becomes of the healthcare workers suffering from burnout. The quantitative study investigated the prevalence of burnout and turnover intention in South African healthcare workers using the Oldenburg Burnout Inventory and Turnover Intention Scale respectively. The study investigated the relationship between burnout and turnover intention in the sample as well as the relationship between demographic factors of the sample with burnout, and turnover intention. Through a self-administered online survey distributed through online healthcare workers platforms and networks, 189 responses from healthcare workers across South Africa were analysed. Results showed that 82% of the sample experienced moderate to high burnout and 67% of the sample indicate an intention to leave their role. An expected significantly strong positive correlation between burnout and turnover intention was found. A significant association between burnout and turnover intention was found with demographic factors of sector, setting, and age, and a significant association was found with burnout and qualification status. These results are concerning not only for the mental health of South African healthcare workers but for the healthcare system of South Africa. Without attention directed to the effects of burnout, South Africa will continue to lose healthcare workers, resulting in a further decrease in the standard of medical care provided due to the increased strain and workload placed on the healthcare workers who remain.
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    Evaluating the knowledge, attitudes and practices of healthcare workers towards adverse drug reaction reporting in a Public Tertiary Hospital
    (2018) Gordhon, Yashmay
    Background Spontaneous reporting of adverse drug reactions (ADRs) is a method of monitoring the safety of drugs post-marketing, providing a way to discover new, rare or unnoticed ADRs. Despite its importance, there is widespread underreporting of ADRs by health care professionals in South Africa. Objectives The study assessed the knowledge, attitudes and practices (KAP) of health care professionals on ADR reporting at a public hospital. Methods The questionnaire consisted of 21 questions (5 demographics; 7 knowledge; 1 attitude; 7 practices of the participant). Hard copies of the questionnaire were completed by doctors, nurses and pharmacists. The results were captured on Microsoft Excel™, and imported onto Stata® 14 to conduct Pearson chi-squared and Fishers tests. Results 297 health care professionals (87.87%) responded to the questionnaire. 50.17% had knowledge of reporting, and pharmacists were the most likely professionals to know how to report (82.61%) (p< 0.001). 96.88% of participants who had previously received ADR training knew how to report ADRs. 90.24% stated they would report an ADR based on the seriousness of the reaction. Lack of knowledge; managing the patient being more important than reporting; and reporting being time-consuming were some discouraging factors. 58.59% of participants had encountered an ADR before but only 16.50% had reported (p< 0.001). Conclusions Doctors, nurses and pharmacists were aware of the presence of ADRs, but were unlikely to report them. Health care professionals should be made aware of the benefits of reporting, and perhaps a culture of reporting can be adopted given an awareness of pharmacovigilance.