ETD Collection

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Author: search.filters.author.Castis, ElefteriaSubject: search.filters.subject.Performance--Management

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    Performance management preferences of innovative employees
    (1999) Castis, Elefteria
    One of the levers of competitiveness is innovation. with the increased cost pressures, it is recognised that the innovative potential of all employees must be leveraged. The literature suggests that innovation is innate. It follows, therefore, that an appropriate performance management system, based on an understanding of the requirements of innovative individuals, must harness and encourage innovation to a greater or lesser extent in all employees. The purpose of this study was to assess whether there are any differences in the performance management preferences of innovative and non-innovative employees, with a view to designing appropriate performance management systems. The data was collected by means of a questionnaire distributed among the employees of the retail banking arm of a financial services sector organisation. Responses were elicited from 34 employees. These were then subjected to statistical analysis. The findings point to no real differences between the preferences of innovative and non innovative employees, with the exception of 4 dimensions. The absence of many differences is consistent with the view that innovative capability is a continuum and is an innate ability that is developed to different extents in different people. It suggests that other aspects of the individual personality are equally important in defining a suitable enviromnent of work. The recommendation is that a single performance management system is employed in an organisation with opportunities for customisation for the individual.