Browsing by Author "Mabunda, Steward"

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    Factors that impact the uptake of mobile banking adoption in South Africa
    (University of the Witwatersrand, Johannesburg, 2023) Mabunda, Steward; Bulbulia, Zunaid
    M-banking is poised to overcome the traditional banking channels such as the Internet, ATM and branch banking and become the mainstream banking option for the sub-Saharan African and global community. The Covid-19 pandemic has reached its peak ushering in the rapid development of digital banking across developing and developed economies. And that prompted the reason for this study. The cross-sectional investigation used a self-administered online survey questionnaire that was distributed to the participants across 9 South Africa and used a modified Technology Acceptance Model consisting of Subjective Norm, Facilitating Conditions, Perceived Usefulness and Perceived Ease of Use to determine the factors that impact the adoption of m-banking. The findings are in line with previous researchers in other parts of the global economy and further studies are advised in the African continent