The impact of IT governance capabilities on firm performance: a case study

Simple item page
dc.contributor.authorPritz, Richard John
dc.date.accessioned2013-07-17T10:06:24Z
dc.date.available2013-07-17T10:06:24Z
dc.date.issued2013-07-17
dc.descriptionResearch report (M.Com. (Information Systems))--University of the Witwatersrand, Faculty of Commerce, Law and Management, School of Economic and Business Sciences, 2013.en_ZA
dc.description.abstractUsing the resource based view of the firm theory, a research model is proposed that explains how IT governance capability results in improved firm performance by improving a firm’s IT Infrastructure capabilities and business processes. The research model is explored by means of case study where a survey is undertaken with the key stakeholders of a global Corporate and Investment Bank. Data was collected and analysed from 140 respondents using an online survey. The model hypotheses were not tested. The respondents’ characteristics (role, region, business area and length of experience) were explored providing greater insight and confirmation of the general relationship between the variables. The case study confirmed the general relationships of the model except the training capability - firm performance relationship. The IT governance process formality moderator provided results that were in contradiction to expectations. The IT intensity moderator confirmed the general relationship. The strength or weaknesses of the relationships when analysing the respondent characteristics are insightful and would not normally have been available if a multi-site survey had been performed.en_ZA
dc.identifier.urihttp://hdl.handle.net/10539/12841
dc.language.isoenen_ZA
dc.subjectCapabilityen_ZA
dc.subjectIT governanceen_ZA
dc.subjectBusiness process improvementen_ZA
dc.subjectFirm performanceen_ZA
dc.titleThe impact of IT governance capabilities on firm performance: a case studyen_ZA
dc.typeThesisen_ZA
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Research Report - The Impact of IT Governance Capabilities on Firm Performance - A Case Study.pdf
Size:
689.73 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
ETD Collection