Perceptions of line managers at Ekurhuleni Metropolitan Municipaity regarding the impact of stress and trauma on work performance among employees.
Date
2008-05-30T05:45:09Z
Authors
Mbawu, Mulalo
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Abstract
ABSTRACT
This study is a combination of the qualitative and quantitative approach using an
exploratory/descriptive design conducted at the Ekurhuleni Metropolitan Municipality,
Northern Region. The study explored how Line Managers at Ekurhuleni Metropolitan
Municipality perceive the impact of stress and trauma on work performance among
employees.
The study was conducted with 29 line managers sampled through a random sampling
procedure, who had been working for Ekurhuleni Metropolitan Municipality for at least
three years. A questionnaire was used to collect the required data.
The study found that line managers at Ekurhuleni Metropolitan Municipality were of the
view that stress and trauma can affect work performance among employees. It was also
found that line managers are uninvolved in their sub-ordinates’ personal matters that are
likely to cause mental health problems like stress and trauma.
Description
Keywords
Line managers, Job stress, Work performance, trauma