Case Notes: SenPortal: Internet-Based Services for Senior Citizens

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dc.contributor.author Von Solms, Rossouw
dc.contributor.author De Lange, Etienne
dc.date.accessioned 2016-01-17T08:52:03Z
dc.date.available 2016-01-17T08:52:03Z
dc.date.issued 2013-12-15
dc.identifier.citation Case notes: SenPortal: Internet-based services for senior citizens: The African Journal of Information and Communication (AJIC), 13, 76-81. https://doi.org/10.23962/10539/19277 en_ZA
dc.identifier.issn ISSN 2077-7213 (online version)
dc.identifier.issn ISSN 2077-7205 (print version)
dc.identifier.uri http://hdl.handle.net/10539/19277
dc.identifier.uri https://doi.org/10.23962/10539/19277
dc.description.abstract Countless senior citizens retired before computers and the Internet became prominent. In many cases, cognitive and physical limitations restrict them from enjoying the benefits and opportunities the Internet has to offer. The project discussed here experimented with measures to assist the elderly to utilise some Internet-based services. SenPortal, a single, sign-on, front-end system using facial recognition, was established to assist senior users to enjoy Internet-based services such as Gmail, Skype, Google, Wikipedia and Facebook without having to use any user ID or password. The article reports on a case study undertaken in the retirement village where SenPortal was developed. en_ZA
dc.language.iso en en_ZA
dc.subject senior citizens, Internet-based services, facial recognition, single, sign-on, voice recognition, social networking en_ZA
dc.title Case Notes: SenPortal: Internet-Based Services for Senior Citizens en_ZA
dc.type Article en_ZA
ddi.analysisunit case :retirement village in Port Elizabeth, South Africa
ddi.colldate May 2009 - October 2010
ddi.collmode Two computer workstations, with dedicated ADSL line,were set up in a small room in the community hall. Access to the room was controlled, but keys were easily available.The longitudinal study utilised some of the iterative and reflective elements of action research. The experimental process is thus presented as a series of events and the research results, captured continuously throughout the process, are reported chronologically. The study was undertaken in two phases: Phase 1 during 2009 and Phase 2 during 2010. A research student was responsible for designing the technical aspects of the project, such as the development of the relevant software components. A local coordinator at the retirement village was identified to act as liaison between the researchers and the senior citizen participants.
ddi.datacollector A research students, local coordinators.
ddi.datacollector Devon Dawson , A research student was responsible for designing the technical aspects of the project, such as the development of the relevant software components.
ddi.datakind Logs , A software programme was run in the background, which captured data regarding which of the three Internet services were used by which participant and for how long. A logbook was introduced and participants were asked to record problems, frustrations and positive comments. questionnaires
ddi.datatype qualitative reports and observed behavoiur
ddi.description The case study incorporated elements of action research. The study was undertaken in two phases: Phase 1 during 2009 and Phase 2 during 2010. 3 questionnaires were administered , feedback groups were recorded. logs of usage and log book were kept
ddi.fundag National Research Foundation (NRF) of South Africa
ddi.geogcover Port Elizabeth, South Africa
ddi.method longitudinal case study, focus groups, meetings, logs
ddi.diststmt Contact the editors to discuss reuse of the data in collaboration with the authors
dc.citation.doi https://doi.org/10.23962/10539/19277
dc.citation.epage 6
dc.orcid.id https://orcid.org/0000-0002-9860-2346


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  • AJIC Issue 13, 2013
    Thematic Issue: Leadership in the Electronic Age: A Broad Inter-Disciplinary Practice

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