"The influence of organisational culture on performance in the public service"
Date
2014-03-26
Authors
Rockey, Samantha Jane
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Abstract
“The pressure on the public service to perform effectively and efficiently is
becoming more important, both in terms of increased fiscal constraints and policy
requirements. The purpose of this exploratory study was to show that the
organisational culture that exists in the public service, operates as significant
barrier to optimum performance
One of the main findings of the research indicates that a ‘non-culture’ of
performance exists in the public sendee, namely a culture that neither actively
encourages nor discourages performance. It was also estabhshed that the subcultures
that exist in the public service may hinder performance as a result of a
‘cycle of blame’ and conflict that may exist between the subcultures.”