The effectiveness of the PMS used for middle-level managers in the SAMHS HQ within Gauteng Province
Date
2014-01-27
Authors
Dube, Boitumelo Joyce
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Abstract
Performance Management (PM) is one of the most important formal
management tools that organisations use in the evaluation of individual
job performances and potential. The organisation uses this tool to arrive
at human resource decisions that further the goals of the individual and
the organisation.
The purpose of this descriptive quantitative study was to investigate the
effectiveness of the Public Management Systems (PMS) used for middlelevel
managers in the SA Military Health Services (SAMHS) Headquarters in
Gauteng Province.
A self-administered questionnaire was used to collect data. Microsoft
Excel statistics functions were used to calculate the totals, produce
tables, graphs, and pie charts.
The main finding of the study was that “an effective PMS could be
implemented fruitfully if the emphasis is on proper implementation”. It was
established that although much momentum has been gained with the
implementation of the PMS in the SAMHS HQ critical issues such as
communication, performance reviews, and performance reward need
to be addressed by management.
Description
Thesis (M.M. (Security))--University of the Witwatersrand, Faculty of Commerce, Law and Management, Graduate School of Public and Development Management, 2013.
Keywords
Performance management, Job performance, Evaluation, SA Military Health Services, South Africa