Role stress, individual cultural orientation, perceived organisational support and job satisfaction.
Date
2012-07-09
Authors
Solarsh, Jenna Leigh
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Abstract
Research has revealed that job-related stress impacts on psychological and
psychosomatic functioning with detriments to both individual and organisational level
outcomes (Beehr, Jex, Stacy & Murray, 2000; Cooper, Kirkcaldy & Brown, 1994;
Johnson & Cooper, 2003). As a result stress research has typically been associated
with destructive consequences for the individual and organisation, thus highlighting
the need to explore variables which may alleviate workplace stressors. This study
aims to explore the potential moderating effects of individual cultural orientation and
perceived organisational support on the relationship between role stressors (role
conflict) and job satisfaction. One hundred and fifty-two men and women, employed
by South African organisations, completed the multidimensional role conflict
questionnaire, the horizontal and vertical individualism and collectivism scale, the
survey of perceived organisational support and the job satisfaction survey. Results
revealed that horizontal individualism interacting with person role conflict and
intersender conflict had inverse moderating effects on job satisfaction, while
perceived organisational support interacting with intersender and intrasender conflict
had positive moderating effects on job satisfaction. Findings further indicated that a
collectivist cultural orientation and perceived organisational support were related to
increases in job satisfaction. Practical implications of the study and directions for
future research are discussed.
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Keywords
Role stress, Organisational support, Job satisfaction, Individual cultural orientation