Mangwiro, Neville Taziva2022-01-272022-01-272021https://hdl.handle.net/10539/32646A research report submitted to the Wits Business School, Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management (Public and Development Sector Monitoring and Evaluation)Over a decade has gone by since the National Health Insurance (NHI) policy was put on the policy agenda when the African National Congress (ANC) passed a resolution to implement it. However, much of the discussion has focused on the design/content of the NHI and little attention has been put on the policy process and how it may have influenced the policy outcomes from 2007 to 2019. The purpose of this research is to assess the NHI policy process to examine the relationship between the nature of the process and the resulting policy outcomes. Elements of a systematic rapid review were adopted to conduct this study. The study took the form of a qualitative exploratory case study. Data collection involved document review using search words and various rapid review inclusion and exclusion methods to select documents. A Multiple Streams Framework (MSF) was adopted for the study. The study found that the elitist (top-down) approach taken by the government has been the main reason for the design/content of the NHI policy. Furthermore, the policy proposals themselves are very complex, which naturally slows completion of the process as the technical barriers to implementation become apparent. In large part these technical barriers are reflected through wide-ranging contestation from a significant spectrum of stakeholders. Also, the consultation process failed to meet its objectives, a feature that pervades the entire policy process to date. It was concluded that the NHI has a long way to go and that a more participative approach should be takenenUCTDSouth African National Health InsurancePolicyAfrican National Congress (ANC)SDG-3: Good health and well-beingDissertationUniversity of the Witswatersrand, Johannesburg