Hobo, Ntomboxolo2019-05-132019-05-132018Hobo, Ntomboxolo, (2018) Customer reassignment strategies and cross-selling performance: a South African study, University of the Witwatersrand, Johannesburg, https://hdl.handle.net/10539/26875https://hdl.handle.net/10539/26875A research report submitted to the Faculty of Commerce, Law and Management, in partial fulfilment of the requirements for the degree of Master of Management in Strategic Marketing, University of the Witwatersrand, Johannesburg, 2018Online resource (82 leaves)enCustomer relations--ManagementConsumer satisfactionThesis