Pahl, Julia2024-10-132024-10-132023-10Pahl, Julia. (2023). Are our Head Teachers okay? Decision-making processes during COVID-19 across South African independent schools. [Master's dissertation, University of the Witwatersrand, Johannesburg]. https://hdl.handle.net/10539/41536https://hdl.handle.net/10539/41536A research report submitted in fulfillment of the requirements for the degree of Master of Science (Dissertation), to the Faculty of Science, with the School of Geography, Archaeology and Environmental Studies at the University of the Witwatersrand, Johannesburg, 2023.The COVID-19 pandemic significantly affected the education sphere globally and in South Africa. The impact on pupils and teachers has been investigated. However, the impact on Head Teachers in schools, particularly independent schools in South Africa, has received less attention. Head Teachers within independent South African Schools are the decision makers, leaders, and influencers who were placed in a key role during the COVID-19 pandemic. These Head Teachers were asked to lead, make decisions, and positively influence and manage those under their care while the educational landscape shifted. This shifting educational landscape placed Head Teachers within independent schools under increased pressure and stress. This study aimed to understand the technological and financial access and contexts of Head Teachers at independent schools within South Africa and explore their decision-making processes and the impact of their decisions on their well-being. An online survey was sent to independent Head Teachers, and four in-depth, one-on-one interviews were conducted. Head Teachers showed that their financial and technological contexts did not constrain their pandemic responses as the nature of their independent school allowed them to have access to adequate technological resources and alternative financial support sources. Key findings of this research were that Head Teachers were commonly influenced both positively and negatively by the complex communication networks and channels created and used during the pandemic and the complex decision-making drivers they had to navigate while leading during the pandemic. The decision drivers of well-being and shared moral purpose were more dominantly considered than the decision driver of National Government Directives, as Head Teachers had to consider their complex and multi-dimensional environments when deciding which decision driver was to be prioritized. Head Teachers had to navigate two main tensions: would they prioritize outcomes such as assessment and reports during the pandemic or would they prioritize awareness and well-being of staff and learners, and would they make their decisions from a compliance standpoint where full compliance was key or from a standpoint where complying as much as possible or enough for deniability was chosen. These results also associated increased communication networks during the pandemic with increased stress and burn-out levels and therefore a decreased well-being of Head Teachers, and increased numbers of Head Teachers leaving the profession. However, a positive outcome of the pandemic was that schools, staff, learners, and parents were forced to increase their device and/or internet access and technological skills to maintain education during the lockdown and the changing educational environment. When these results were studied across the geographical landscape of independent South African schools it was clear that the findings on access, well-being and decision-making were linked to the context of the Head Teacher and their school and not to their geographic location. Yet using complex, multi-faceted communication networks and the resultant stress was a country-wide experience and that National Government Directives was the country-wide main decision-driver for independent South African Head Teachers. Overall, this study identified six key lessons for education within any future South African pandemics: the need for clear and concise instructions within legislation, standard operating procedures need to consider access and context, blended education should become a norm in schools, consistency within education should be maintained throughout, personal boundaries should be maintained throughout and networking between leaders should be increased.en©2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.COVID-19Head TeachersDecision-driversImplicationsWell-beingTensionsUCTDSDG-3: Good health and well-beingDissertationUniversity of the Witwatersrand, Johannesburg