Xheko, Sibongile Amos2025-02-142024Xheko, Sibongile Amos . (2024). Exploring employees’ resistance towards the creation of an executable process model for innovation adoption in mining [Master’s dissertation, University of the Witwatersrand, Johannesburg].WireDSpace.https://hdl.handle.net/10539/43874A research report submitted in partial fulfillment of the requirements for the degree of Master of Business Administration to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2024Background: Mining is one of the oldest and most essential industries in the world, but it is also one of the most conservative and resistant to change. Despite the potential benefits of modern technology innovation, such as improved productivity, safety, efficiency, and environmental performance, mining companies face significant challenges in adopting and implementing them. In this document, we will identify the biggest challenge for mining companies when they introduce modern technology innovation and suggest some workable solutions to overcome it. Objective: The purpose of this comprehensive research study is to identify how change management process facilitate the adoption of modern technology like collision avoidance systems (CAS level 9) in the South African mining industry? There has been known and unknown challenges, strategies, and unusual decisions related to implementation of modern technology in the mining sector. Methods: The study applied a qualitative research approach dissection based on organizations' readiness to implement modern technology, while putting emphasis on change management. In total, 16 individuals were interviewed with four questions posed on each group. The records were obtained from 2015 which was the first year of introducing proximity detection systems, until December 2022 after the pronouncement of the collision avoidance system level 9. Then, we updated the search to the 2023, which was the first year of full implementation of CAS level 9. After removing duplicates and reviewing articles according to inclusion and exclusion criteria, 16 interviewees were used for the study. Finally, the study proposed a conceptual framework of technology implementation executable process model for implementation of new technology based on the literature findings to fight against the loss of life on the mining industry due to collision of vehicle to vehicle or vehicle to man. Results: The failure of proper technology implementation posed numerous adverse consequences, such as organisational cultural shock, safety crisis, change in user/operator behaviours, and challenges at the organization level to continue business operations. Besides, the strategies included flexibility, strengthening internal efficiency, talent acquisition, and making innovative changes based on organizational assessment and needs for smooth business activities. v Conclusion: The appropriate modern technology strategies implementations would increase employees’ well-being, satisfaction, productivity, and health safety at the workplace. Resistance to change was pointed as one of the key factors that leads to failure to implement modern technology innovations in the mining sector. Proper change management process is one of the key factors that will assist the mining industry in the implementation of modern technologyen© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.Organizational adaptabilityand change managementAutomated emergency brakingCollision Avoidance SystemsUCTDSDG-7: Affordable and clean energyDissertationUniversity of the Witwatersrand, Johannesburg